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We are looking for an Application Scientist in Bioinformatics to join our commercial organization.Standing at the intersection of bioinformatics and system operations, you will support our customers through their journey with VarSome, from pre-sales discussions and platform onboarding to post-sales support with cloud and on-premises deployments and finding new opportunities for further growth. You will play a key role in shaping and delivering solutions to our direct and indirect customers.
Job Responsibility:
Pre-sales Support: Act as the technical “closer” by delivering expert demonstrations that bridge clinical needs with VarSome Premium, Clinical, API
you will own the customer evaluation process, solve “pain points” around variant analysis, and advise on lab equipment/system integrations
Post-sales Support: Lead onboarding sessions for geneticists and bioinformaticians to ensure rapid “time to value”
you will act as the primary lead for on-premises and private cloud deployments, coordinating infrastructure specifications (storage, network) between clients and our DevOps team
Workflow Optimization & Support: Fine-tune filtering strategies and automation to maximize platform “stickiness” while acting as a high-level bridge between customer support and stakeholders to ensure seamless routine operations
Scientific Advocacy: Systematically gather power-user feedback to influence the product roadmap and cultivate strategic relationships for conference presentations (ESHG, MedTech) and the development of technical white papers
Cross-functional Collaboration: Partner with Product, Marketing, and Operations to ensure product-market fit and growth. Work with growth marketers to translate features into benefits for prospects, while influencing the product roadmap through prioritization
Requirements:
Master’s or PhD in Bioinformatics, Computational Biology, or a related field
Hands-on experience in bioinformatics, including NGS secondary and/or tertiary analysis workflows
A solid grasp of variant classification frameworks and a deep understanding of bioinformatics and IT workflows
The ability to simplify complex bioinformatics and technical infrastructure concepts for researchers, clinicians, and IT professionals
Proficiency in English and Arabic are a must
Nice to have:
Fluency in other languages (e.g. French)
Previous background in a bioinformatics software company or experience in DevOps/SysAdmin roles
Familiarity with working in regulated environments, such as IVDR, CLIA/CAP, or similar standards
Proven experience in multicultural environments and/or supporting international customers in a scale-up setting
What we offer:
A position in a fascinating healthcare growth domain, at the cutting edge of technology and research
A competitive compensation package tailored to your unique expertise and professional background
A remote-first work environment that promotes a healthy work-life balance
Endless learning opportunities, while transferring new technologies from academics to clinical practice all over the world