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Application Production Support - Hadoop

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Enormous Enterprise

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Location:
United States , Plano

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Application Production Support - Hadoop

Requirements:

  • Monitor and maintain systems leveraging Linux, Autosys, Hadoop, Spectrum Grid, ITRS, and Dynatrace
  • Perform incident management, root cause analysis, and resolution of technical issues
  • Automate recurring operational tasks and improve monitoring/alerting frameworks
  • Collaborate with development teams to support application deployments and configuration changes
  • Ensure compliance with enterprise standards, risk controls, and audit requirements
  • Document procedures, troubleshooting steps, and best practices for knowledge sharing
  • Participate in on-call rotation to provide 24x7 support coverage

Additional Information:

Job Posted:
January 16, 2026

Work Type:
On-site work
Job Link Share:

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