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A globally recognised investment bank is looking for an experienced Application Portfolio Manager to own their business application estate and lead technology delivery across a high-profile division. This is a hands-on application ownership role with real breadth - CRM platforms, SaaS and on-premise applications, vendor management, and a rolling portfolio of change projects. You'll be the senior IT partner to the business, combining deep application knowledge with stakeholder credibility at the most senior levels.
Job Responsibility:
Own the end-to-end lifecycle of major business applications - CRM systems, SaaS platforms and on-premise solutions - from implementation through to decommission
Manage vendor contracts, SLAs and service schedules across the application portfolio
Ensure all applications are compliant, patched, documented and maintained in the CMDB
Oversee application support structures including Level 1, 2 and 3 processes
Lead application enhancements, integrations and upgrades through to production
Manage a rolling portfolio of technology change projects, acting as IT Project Manager and Business Analyst
Translate business requirements into technical solutions aligned to IT architecture and security policy
Oversee SaaS and cloud-hosted application implementations across private and public environments
Act as the primary IT interface for the division - trusted partner, escalation point and advisor
Chair monthly portfolio review meetings covering progress, risks and incidents
Manage shadow IT risk and advise senior management on IT service delivery policy
Line manage and develop a team of IT Business Analysts
Own IT budget planning and charge-back processes for the division
Manage resource allocation across projects within agreed budgets
Requirements:
Proven Application Portfolio Manager or senior Application Manager in a financial services environment
Strong, demonstrable experience with CRM platforms and complex application landscapes (investment banking or M&A advisory environment highly advantageous)
Experience managing the full application lifecycle - vendor governance, SLAs, upgrades, patching and decommission
Solid project management and business analysis background
Prince2, PMP or APM preferred
Confident managing demanding senior stakeholders and operating as a trusted IT partner to the business
Proven vendor management and contract governance experience
Familiarity with CMDB management and IT governance frameworks
Nice to have:
Prince2, PMP or APM preferred
Investment banking or M&A advisory environment highly advantageous