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Social Value Portal Ltd Logo Social Value Portal Ltd · IT - Software Development

Application Portfolio Manager, Banking

United Kingdom, London · Job Posted April 23, 2026
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Job Description

A globally recognised investment bank is looking for an experienced Application Portfolio Manager to own their business application estate and lead technology delivery across a high-profile division. This is a hands-on application ownership role with real breadth - CRM platforms, SaaS and on-premise applications, vendor management, and a rolling portfolio of change projects. You'll be the senior IT partner to the business, combining deep application knowledge with stakeholder credibility at the most senior levels.

Job Responsibility

  • Own the end-to-end lifecycle of major business applications - CRM systems, SaaS platforms and on-premise solutions - from implementation through to decommission
  • Manage vendor contracts, SLAs and service schedules across the application portfolio
  • Ensure all applications are compliant, patched, documented and maintained in the CMDB
  • Oversee application support structures including Level 1, 2 and 3 processes
  • Lead application enhancements, integrations and upgrades through to production
  • Manage a rolling portfolio of technology change projects, acting as IT Project Manager and Business Analyst
  • Translate business requirements into technical solutions aligned to IT architecture and security policy
  • Oversee SaaS and cloud-hosted application implementations across private and public environments
  • Act as the primary IT interface for the division - trusted partner, escalation point and advisor
  • Chair monthly portfolio review meetings covering progress, risks and incidents
  • Manage shadow IT risk and advise senior management on IT service delivery policy
  • Line manage and develop a team of IT Business Analysts
  • Own IT budget planning and charge-back processes for the division
  • Manage resource allocation across projects within agreed budgets

Requirements

  • Proven Application Portfolio Manager or senior Application Manager in a financial services environment
  • Strong, demonstrable experience with CRM platforms and complex application landscapes (investment banking or M&A advisory environment highly advantageous)
  • Experience managing the full application lifecycle - vendor governance, SLAs, upgrades, patching and decommission
  • Solid project management and business analysis background
  • Prince2, PMP or APM preferred
  • Confident managing demanding senior stakeholders and operating as a trusted IT partner to the business
  • Proven vendor management and contract governance experience
  • Familiarity with CMDB management and IT governance frameworks

Nice to have

  • Prince2, PMP or APM preferred
  • Investment banking or M&A advisory environment highly advantageous
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