Application Maintenance and Support L2 Job at NTT DATA (Guadalajara)

Cloud Operations Analyst

Sopra Steria, a major Tech player in Europe with 56,000 employees in nearly 30 c...

Location

India , Bengaluru

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Engineering graduate with 4-6 years of relevant experience
EC2, IAM, ECS, S3, VPC, Cloud watch, EKS, storage, Databases, Alerting Infrastructure
Good technical Knowledge on Cloud infrastructure components viz. Compute, network, security
Experience on Containers/VMware
Experience in infrastructure setup, services operation and governance in Public cloud environments(AWS)
Demonstrated experience with Saas solutions and services, particularly managing enterprise applications on AWS cloud, focusing on availability and performance
In-depth knowledge of AWS services like storage, Databases, IAM, ECS, EKS etc.
Manage and Administer cloud platforms of AWS hosting enterprise applications and databases in accordance with Company Security Guidelines
Good working experience on Cloud Projects both - Private and Public Clouds
Knowledge of cloud SLA’s and SLA based delivery Mechanisms

Job Responsibility

Developing, configuring and deploying monitoring tools and scripts for applications and systems
Troubleshooting and resolving incidents while collaborating with the development and IT teams to minimise downtime and maintain service quality
Monitoring and analysing cloud resource usage to identify cost-saving opportunities
Creating and maintaining technical documents for cloud infrastructure and related processes
Developing and implementing automation scripts to reduce repetitive tasks and eliminate human error
Collaborating with product development, information technology (IT) and architecture teams to evaluate and implement new services based on requirements
Developing automation solutions to streamline processes, such as creating scripts to run specific tasks on computer systems
Monitors and tracks system performance against negotiated service-level agreements (SLAs)
Individual & proactive Way of Working
Collaborating with internal and external stakeholders, adaptation and learning of the business processes speak of the customer especially around functional design applications

What we offer

Commitment to fighting against all forms of discrimination
Inclusive and respectful work environment
Positions open to people with disabilities

Fulltime

Industrial Maintenance Operator

The position holder is responsible for carrying out planned/accidental maintenan...

Location

Romania , Brasov

Salary:

Not provided

Airbus

Expiration Date

Until further notice

Requirements

Carry out planned/accidental maintenance and repair plans according to preventive maintenance instructions and technical documentation
Ensure performance of all activities specific to the Fesy Department
Take measures to remedy defects and put production devices/equipment back into operation
Follow and strictly comply with instructions and job tasks
Collaborate effectively with all production managers
Be responsible for the condition of equipment and devices
Perform Corrective & Preventive maintenance
Proceed work orders (WO) according to documentation
Perform L1 and L2 maintenance of industrial assets respecting all applicable HSE rules
Support L3 maintenance on request

Job Responsibility

Carry out planned/accidental maintenance and repair plans
Ensure performance of Fesy Department activities
Remedy defects and restore equipment operation
Follow instructions and tasks
Collaborate with production managers
Be responsible for equipment condition
Perform Corrective & Preventive maintenance
Proceed work orders
Perform L1 and L2 maintenance
Support L3 maintenance

Fulltime

Production Support Engineer

The Production Support Engineer role requires a minimum of 3 years of experience...

Location

Mexico , Guadalajara

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

3+ years of relevant experience in application Maintenance and Support with L2 role
Strong in Unix
Strong in writing SQL queries
AWS knowledge and minimum hands on is preferable
Knowledge on any other scripting/Coding languages – preferably Java
Good knowledge of Unix, SQL and scripting languages
Validated collaboration and communication skills, being able to lead in a global environment
AWS certification is added advantage

Job Responsibility

Actively provide support for resolution of L2 issues with detailed analysis
Help with code fixes and rigorous testing where required
Work on supporting Product servers and clients on cutting-edge platforms
Contribute to our continuous improvement and continuous delivery
Continually focus on enhancing the performance of the applications
Work effectively in collaboration with other team members
Provide technical feedback and support to Development teams
Perform detailed RCA of issues in production, and implement corrective actions

Fulltime

Software Development Specialist

The Software Development Specialist role at NTT DATA involves providing L2 produ...

Location

Mexico , Guadalajara

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

3+ years of relevant experience in application Maintenance and Support with L2 role
Strong in Unix
Strong in writing SQL queries
AWS knowledge and minimum hands on is preferable
Knowledge on any other scripting/Coding languages – preferably Java
Good knowledge of Unix, SQL and scripting languages
Validated collaboration and communication skills, being able to lead in a global environment

Job Responsibility

Actively provide support for resolution of L2 issues with detailed analysis
Help with code fixes and rigorous testing where required
Work on supporting Product servers and clients on cutting-edge platforms
Contribute to our continuous improvement and continuous delivery
Continually focus on enhancing the performance of the applications
Work effectively in collaboration with other team members
Provide technical feedback and support to Development teams
Perform detailed RCA of issues in production, and implement corrective actions

Software Development Specialist

The Software Development Specialist role involves providing L2 production suppor...

Location

Mexico , Guadalajara

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

3+ years of relevant experience in application Maintenance and Support with L2 role
Strong in Unix
Strong in writing SQL queries
AWS knowledge and minimum hands on is preferable
Knowledge on any other scripting/Coding languages – preferably Java
Good knowledge of Unix, SQL and scripting languages
Validated collaboration and communication skills, being able to lead in a global environment
AWS certification is added advantage

Job Responsibility

Actively provide support for resolution of L2 issues with detailed analysis
Help with code fixes and rigorous testing where required
Work on supporting Product servers and clients on cutting-edge platforms
Contribute to our continuous improvement and continuous delivery Continually focus on enhancing the performance of the applications
Work effectively in collaboration with other team members
Provide technical feedback and support to Development teams
Perform detailed RCA of issues in production, and implement corrective actions

Industrial Maintenance Operator

The position holder is responsible for carrying out planned/accidental maintenan...

Location

Romania , Brasov

Salary:

Not provided

Airbus

Expiration Date

Until further notice

Requirements

Perform Corrective & Preventive maintenance
Proceed work orders (WO) according to the documentation
Perform L1 and L2 maintenance of industrial assets respecting all applicable HSE rules
Support L3 maintenance on request
Change components, sub assemblies or parts within Industrial Assets to repair/maintain it
Identification of further corrective actions to be performed
Closing the work order and register corresponding documentation in CMMS
This job requires an awareness of any potential compliance risks and a commitment to act with integrity

Job Responsibility

Carry out planned/accidental maintenance and repair plans according to preventive maintenance instructions and technical documentation
Ensure the performance of all activities specific to the Fesy Department
Take all necessary measures to ensure that all defects are remedied as soon as possible and ensure that production devices and equipment are put back into operation as soon as the defects have been removed
Follow and strictly comply with the instructions and job tasks, in the order established by the Fesy department head
Collaborate effectively with all production managers to ensure the correct and efficient operation of all production devices and equipment
Be responsible for the condition of the equipment and devices entrusted to him or made available

Fulltime

Senior Support Engineer/Analyst

Join us as a “Senior Support Engineer/Analyst” at Barclays, where you'll spearhe...

Location

India , Pune

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Degree in information systems or computer science or any equivalent
Strong experience in L2 Application Support experience is must
Strong experience in working & monitoring Linux/Unix /Windows operating systems
Proficiency with database management systems such as Oracle PL/SQL, MSSQL, PostgreSQL
Proven experience in scripting technologies like (one or more) Unix Scripting, SQL, Batch script, Python
Working knowledge of scheduling tools like Autosys, Unix Cron, Windows Scheduler etc
Working knowledge on Networking and Firewalls connectivity, SFTP-SSH keys setup and DR Resiliency processes
Working knowledge of one or more monitoring tools like ITRS, AppDynamics etc
Excellent knowledge of ITIL practices (Incident, Change & Problem Management)
Candidates should have strong verbal and written communication skills as the role demands to interact with key stakeholders and senior management from business and IT

Job Responsibility

Availability, performance, and scalability of systems and services through proactive monitoring, maintenance, and capacity planning
Resolution, analysis and response to system outages and disruptions, and implement measures to prevent similar incidents from recurring
Development of tools and scripts to automate operational processes, reducing manual workload, increasing efficiency, and improving system resilience
Monitoring and optimisation of system performance and resource usage, identify and address bottlenecks, and implement best practices for performance tuning
Collaboration with development teams to integrate best practices for reliability, scalability, and performance into the software development lifecycle, and work closely with other teams to ensure smooth and efficient operations
Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth
To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement
Requires in-depth technical knowledge and experience in their assigned area of expertise
Thorough understanding of the underlying principles and concepts within the area of expertise
They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources

What we offer

Competitive holiday allowance
Life assurance
Private medical care
Pension contribution

Fulltime

Informatica IICS Developer

The Informatica IICS Developer role involves providing technical support and tro...

Location

India , Gurgaon

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

5+ Years of experience in Informatica B2B (DX, DT)
5+ Years of experience in Informatica Power Center and IICS
5+ Years of experience with databases (MS-SQL server)
Experience with application monitoring tools
Experience in Informatica Cloud Data Governance Catalog is preferred
Analytical Skills: Ability to diagnose and solve complex technical problems
Communication: Strong verbal and written communication skills, able to explain technical concepts to non-technical users
Customer Service: Ability to provide excellent customer service under pressure and manage competing priorities
Knowledge of ITIL processes (incident, problem, and change management)

Job Responsibility

Provide L1, L2 and L3 support for software applications
Troubleshoot and resolve application-related issues for end-users
Collaborate with developers, IT teams, and external vendors to address issues and implement fixes
Escalate unresolved issues to higher-level support or specialized teams
Monitor scheduled Jobs and ensure their successful completion
Perform routine maintenance tasks, including system updates, backups, and configuration changes
Assist with system upgrades, patches, and migrations to ensure continuity of service
Log, track, and manage incidents and service requests via ticketing systems
Follow established procedures for incident escalation and resolution
Participate in root cause analysis and problem management efforts

Application Maintenance and Support L2

NTT DATA

Location:
Mexico , Guadalajara

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 16, 2026

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Job Responsibility:

Requirements:

Additional Information:

Job Posted:April 16, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Job Posted:
April 16, 2026