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Application Maintenance and Support L2

Mexico, Guadalajara · Job Posted April 16, 2026
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Job Description

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Application Maintenance and Support. L2 to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).

Job Responsibility

  • Actively provide support for resolution of L2 issues with detailed analysis.
  • Help in code fixes and rigorous testing where required
  • Work on supporting Product servers and clients on cutting-edge platforms.
  • Contribute to our continuous improvement and continuous delivery
  • Continually focus on enhancing the performance of the applications
  • Work effectively in collaboration with other team members
  • Provide technical feedback and support to Development teams
  • Perform detailed RCA of issues in production, and implement corrective actions

Requirements

  • 3+ years of relevant experience in application Maintenance and Support. L2 role
  • Strong in Unix
  • Strong in writing SQL queries.
  • Knowledge on any other scripting/Coding languages – preferably Java

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