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Application engineer supports ASML product in 3 phases: High volume manufacturing: sustain installed base machine for on product performance issues; Business development: translate customer requirement into potential business development; New product introduction: new platform insertion in customer R&D / Pilot Fab
Job Responsibility:
Able to understand customer’s needs and clearly describe the issues that customer is facing to internal stakeholders
Act as the owner of customer requests and follow through. (customer interfacing, data collection, 1st hand analysis, etc)
Escalate/Communicate the issues to ASML experts in headquarter when needed without losing the ownership. Drive for progress and containment/solution
Support new product business development include bridging D&E ideas and customer requirements/demands
Familiar with semiconductor litho-process, optical & metrology mechanism, able to do on product troubleshooting under time pressure
Requirements:
MSc or Phd (Phd is a plus but not required) in technical field
Limited experience in an IC manufacturing environment, or research institute with emphasis on lithography, patterning, overlay, imaging, focus, metrology or defectivity related to node/process development
Able work and coordinate across departments to ensure smooth troubleshooting process
Able to present and report clearly in English/Chinese during internal and external meetings