Application Engineer

• Generates differentiated value to our customers
• Primary customer facing technical expert representing Owens Corning NA Nonwovens and our products
• Builds broad and deep understanding of customer’s processes and the application of OC Nonwovens products to facilitate product needs documentation (FFU)
• Develops strong understanding of customer Management of Change systems to facilitate efficient product qualification processes
• Adjusts product and processes when and where needed to better meet customer critical product attributes
• Acts as Voice of the Customer
• Communicates critical information back to internal colleagues and OC leadership
• Leverages industry/customer knowledge to develop product strategies with commercial team
• Partners with Operations and corporate R&D resources to develop and execute product trials
• Identifies cross customer product requirements, manufacturing commonalities, and industry trends
• Establishes and utilizes internal network
• Leads cross functional teams to optimize product technology offerings
• Develops strong internal relationships with strategic marketing, operations, supply chain, commercial excellence to act as liaison between customer facing and internal functions
• Documents key customer findings and communicates to the broader OC network
• Partners with Key Account Managers within their application segment and with Strategic Marketing to develop an aligned strategy for their application segment

• Bachelor’s or Master’s Degree, Engineering, Chemistry, or related technical field
• Preferred 7+ years industry experience, preferably in Non Wovens, Pulp and Paper, Building Materials, Composite Materials, or similar markets
• Experience with coatings and coating process is considered a plus
• Experience representing a large organization in customer-facing environment
• Experience operating in a multi-cultural business across geographic boundaries
• Experience consolidating information from multiple customers into an overall industry trend, general product requirements and common manufacturing parameters
• Exposure to marketing and selling new products and services
• attracting new customers
• Experience leading projects and programs
• Experience with coatings and coating process development and optimization
• Proven Project Management track record
• Knowledge of coating systems, formulations, chemistry
• Ability to develop an intimate knowledge of customers, competition, and market intelligence
• Competitive, highly motivated and results driven with a strong work ethic
• Creative, uses a wide variety of methods/techniques to solve problems
• Demonstrated ability to think strategically and execute strategic directions
• Broad operating style, ability to adapt across cultures, environments and styles
• Demonstrated ability to build strong relationships with customers at all levels and job functions
• Ability to understand manufacturing processes and translate customer needs to our manufacturing teams
• Ability to travel routinely, at times on short notice
• Data analysis experience and skills. Must be able to analyze data and make data driven decisions
• Excels at problem solving for quality driven issues

Experience with coatings and coating process