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Support customer relationships by maintaining deep product technical knowledge for metal cutting tooling and providing technical advice, technical support, and technical expertise to enable & foster expansion in the market and solve for customer inquiry, problems, and needs; enabling Kennametal to be the go-to supplier for the customers’ tooling application demands. Liaison with Sales Engineer, Productivity Engineer, and Inside Sales to support the customers technical needs for tooling.
Job Responsibility:
Be an expert in the company’s products and applications across end-markets while being vigil of cost savings and expansion into untapped market applications
Understand the difference in Kennametal’s products vs. competitor’s offerings and provide expert advice on the advantages of the company’s products in specific applications
Perform analysis of complex application needs and develop recommendations in support of customer balancing business need
Conduct tooling and application testing
Prepare and present progress, status and forecasting reports of assigned area of responsibility
Maintain expert knowledge on machining industry trends, training opportunities, and forecasts
Support sales growth in using the company’s products/technology to design and execute cost savings initiatives with customers
Active collaboration with internal customers such as Product Marketing, Mfg., Technology, etc., to ensure information share and goal alignments
Promote E-Commerce and other innovative revenue streams to support all customers and their buying habits
Requirements:
5-8 Years of Relevant Work Experience Required
Strong knowledge and experience with CNC Machining Processes and Tooling Application
Preferred Areas of Education, Certifications, and Skills: Manufacturing Engineering, Industrial Engineering, Mechanical Engineering, Materials Engineering
What we offer:
Medical/Dental/Vision benefit options starting day one of employment
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