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About the Team: We are a technology and data driven team building scalable, reliable solutions that support business workflows and platform integrations. The team works at the intersection of engineering, user experience, data, and operations, using modern development practices to solve complex problems and enable scale through technology. This role requires strong UX fundamentals, excellent stakeholder management skills, and the ability to lead design initiatives from discovery through delivery. Role Summary: As an Analyst – UX/UI & Delivery, you will lead and contribute to the design of user centered digital experiences, balancing user needs, business priorities, and delivery constraints. The role emphasizes UX research, design execution, project coordination, and vendor management, with a strong focus on quality, consistency, and outcomes. You will act as a key point of coordination between stakeholders, designers, vendors, and technical teams to ensure successful delivery of UX initiatives.
Job Responsibility:
Lead UX discovery and research activities
Translate research findings and business requirements into clear UX strategies, user journeys, and interaction models
Produce wireframes, high fidelity designs, prototypes, and design specifications
Ensure design quality, consistency, and accessibility
Act as a bridge between business, technical teams, and vendors
Manage UX related projects and initiatives
Coordinate and oversee external vendors or partners
Support data informed UX decisions
Participate in Agile or iterative delivery
Requirements:
3–5+ years of experience in UX/UI design, digital product design, or a related role
Strong background in UX research methods, user centered design, and usability principles
Proficiency with design and prototyping tools (e.g., Figma, Axure, InDesign or similar)
Proven experience in project management, including planning, coordination, and delivery of design and development initiatives
Experience working with and managing external vendors or agencies
Strong communication and facilitation skills
Familiarity with digital analytics concepts
Experience working in Agile or cross functional environments
Bilingual proficiency in English and Spanish
Nice to have:
Exposure to frontend technologies (e.g., Angular or similar frameworks)