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We are seeking a results‑driven Individual to own the end‑to‑end activities of critical business SaaS application by supporting functional technical initiatives from initiation through delivery, this application is web-based application managed and hosted by vendor to facilitate data sharing and audit management workflows during an external audit event. This application brings together data analytics, collaboration, and Global audit workflow into a single audit platform. This role combines Application Management (stability, lifecycle, vendor & release management, risk/controls, capacity/cost optimization) with application support and work closely with business stake holders across regions.
Job Responsibility:
Own end-to-end responsibility for assigned applications, including stability, performance, lifecycle management, vulnerability assessments and remediation
Oversee daily application operations and ensure timely resolution of incidents, problems, drive root cause analysis and long-term corrective actions
Ensure full compliance with risk and control processes, InfoSec policies and regulatory commitments
Maintain application documentation, SOPs, architecture diagrams, capacity plans etc.
Manage technical debt, vulnerability remediation, and other SaaS application related activities
Engage with 3rd party/vendors for support and have regular connect to ensure an effective SaaS coordination is established
Collaborate with architecture and engineering teams to define solution designs, integration patterns, and technology alignment
Identify process inefficiencies and implement continuous improvement practices for automation, observability, and release quality
Manage stakeholder expectations, provide executive communication, and ensure transparency of delivery status and application operations
Manage Vulnerability assessments, and execution for assigned applications and ensure review and remediation of findings if any with 3rd party and ISO
Mentor team members, foster collaboration, and promote a blameless culture of accountability and technical excellence
Requirements:
8 years of relevant experience
Experience in systems analysis
Experience in managing and implementing successful projects
Working knowledge of consulting/project management techniques/methods
Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
Bachelor’s degree/University degree or equivalent experience