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The Radiotherapy Application Consultant will be responsible for training and supporting the following core products in the areas of IGRT/SGRT and Treatments planning that focus on image processing and software enrichment and planning. The customer call points for the product portfolio primarily focus on Radiation Oncologists, Neurosurgeons, Medical Physicists, Radiation Therapists, Dosimetrists and Administrators.
Job Responsibility:
Maximize product portfolio penetration into the existing install base
Maintains complete transparency of responsible Radiotherapy install base
Work with Area Sales Managers to design and implement upgrade paths for complete install base
Document upgrade projects for existing install base in salesforce
Update clinical usage report for each account into salesforce quarterly
Document quarterly upgrade status and strategy on complete install base
Actively work and promote regional meetings for your respective region
Become proficient in the On-Site Applications Training (OAT) Courses for Exactrac
Be a certified expert to assist customers with all aspects of elements
Be a certified expert to assist customers with Exactrac Case coverages
Provide focused support post installation for both elements and ExacTrac to ensure confidence and utilization in the product
Responsible for visiting all Brainlab Radiotherapy accounts in region a minimum three times per year with primary goals of maximizing utilization and understanding the utilization of platform/s by indication
Become an expert on your RT install base
Liaison for RT peer to peer discussions
Lead Element software update installation for respective region as directed
Support the Regional Marketing Manager in acquiring information from RT sites needed for marketing projects and initiatives
Constantly communicates with Regional Marketing Manager providing feedback on product development based on market surveillance and communications with sales and customers
Responsible for meeting salesforce.com expectations regarding documentation of contacts, complaint handling and case management
Assist in Market Transparency through documentation in salesforce
Supports pre-sales activities as Application Expert in presentations, evaluations, and customer meetings
Proficient in all aspects of quotebase and configuration of technology
Coordinates and or assist in on-site visitations of other customers at key centers
Assist sales and take responsibility for product demonstrations during site visits
Assists sales in the presentation when assistance is needed with key accounts
Focus on penetration of all radiotherapy/radiosurgery product into global top 300 target accounts
Responsible for timely completion of his/her own projects
Establishes close personal bond to all radiotherapy users within the region
Identify customers that are underutilizing installed applications. Provide data and set quantitative objectives and implement action plan
Facilitates publication of studies/presentations at congresses
Develop and manage install base for respective region and document activities and outcomes for install base
Assist in coordination of training course for respective region
Coordinates pre-sales training to prospective customers
Brainlab expert for responsible sales counterparts
Communicate in a courteous manner with all customers and their respective team members, company vendor reps, partners and other Brainlab employees
Set a professional example within the company
Requirements:
BA/BS preferred, or equivalent experience
Radiation Therapist (RTT) preferred but not required
Dosimetry background preferred but not required
Must be a road warrior, with a willingness and desire to travel constantly
Documented success in prior positions
Excellent written and verbal communication skills
Self-motivated, detail oriented and a proven history of ability to make independent decisions
Previous experience communicating with healthcare professionals
Superior customer relations proficiency and experience working closely with clinical staff
Strong presentation skills
Proficiency in Microsoft Word, Excel, PowerPoint and Outlook
High comfort level with software and technology, in general
What we offer:
401K-company match
laptop
iPhone
medical & dental insurance
short term and long-term disability
Car Allowance: Monthly fixed car allowance and mileage reimbursement (Motus)