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The Application Analyst III, Clinical Applications, reports to the leader of the clinical applications team in support of MUSC’s academic, research and healthcare missions. Under general supervision, the Application Analyst III, Clinical, provides expertise in evaluating and resolving complex technical issues, demonstrates strong analytical and communication skills to maximize the benefit of Information Solutions services. Generates appropriate communication, process and educational plans to identify and remove obstacles to change and mitigating the disruption of change. Serves as the subject matter expert in all areas of application clinical program supporting applications, maintaining system updates, supporting operational end users, etc. Takes a lead role in projects; participates in team and project meetings and provides input on intelligent solutions to improve efficiency. Coaches and transfers knowledge to peers and staff, maintains high professional standards, and exhibits excellent customer service skills while performing assigned tasks.
Job Responsibility
Provide expertise in evaluating and resolving complex technical issues
Demonstrate strong analytical and communication skills to maximize the benefit of Information Solutions services
Generate appropriate communication, process and educational plans to identify and remove obstacles to change
Serve as the subject matter expert in all areas of application clinical program supporting applications, maintaining system updates, supporting operational end users
Take a lead role in projects
Participate in team and project meetings and provide input on intelligent solutions to improve efficiency
Coach and transfer knowledge to peers and staff
Maintain high professional standards
Exhibit excellent customer service skills while performing assigned tasks
Requirements
A bachelor’s degree and five years directly related experience (IS or clinical)
or a high school diploma and nine years directly related experience or a Masters’ degree and three years directly related experience required (IS or clinical)
Must possess strong interpersonal, project management, analytical and communication skills
Epic certification in OpTime and Anesthesia strongly preferred