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The Application Analyst III, Epic PB, Business Applications, reports to the Leader of the Business Delivery team in support of MUSC’s academic, research and healthcare missions. Under general supervision, the Applications Analyst III, Epic PB, Business Applications, provides expertise in evaluating and resolving complex technical issues, demonstrates strong analytical and communication skills to maximize the benefit of Information Solutions services. Generates appropriate communication, process and educational plans to identify and remove obstacles to change and mitigating the disruption of change. Serves as the subject matter expert in all areas of the Business Delivery program supporting applications, maintaining system updates, supporting operational end users. Takes a lead role in projects; participates in team and project meetings, and provides input on intelligent solutions to improve efficiency. Coaches and transfers knowledge to peers and staff, maintains high professional standards, and exhibits excellent customer service skills while performing assigned tasks.
Job Responsibility
Provides expertise in evaluating and resolving complex technical issues
Demonstrates strong analytical and communication skills to maximize the benefit of Information Solutions services
Generates appropriate communication, process and educational plans to identify and remove obstacles to change and mitigating the disruption of change
Serves as the subject matter expert in all areas of the Business Delivery program supporting applications, maintaining system updates, supporting operational end users
Takes a lead role in projects
Participates in team and project meetings, and provides input on intelligent solutions to improve efficiency
Coaches and transfers knowledge to peers and staff
Maintains high professional standards
Exhibits excellent customer service skills while performing assigned tasks
Requirements
Bachelor's Degree or equivalent, and 2 years of experience
A bachelor's degree and five years directly related experience
or a high school diploma and eight years directly related experience or a Masters' degree and 3 years directly related experience
Must possess strong interpersonal, project management, analytical and communication skills