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Responsible for implementation and support of applications; works closely with end users to troubleshoot and correct problems relating to applications, and assists with conversions to and implementations of software products; uses operational knowledge to seek out, research and evaluate a variety of solutions to provide end users with high quality, efficient products; maintains and supports specified installed applications software products; demonstrates leadership skills in all job responsibilities.
Job Responsibility:
Responsible for implementation and support of applications
works closely with end users to troubleshoot and correct problems relating to applications, and assists with conversions to and implementations of software products
uses operational knowledge to seek out, research and evaluate a variety of solutions to provide end users with high quality, efficient products
maintains and supports specified installed applications software products
demonstrates leadership skills in all job responsibilities
Demonstrates accountability in delivering assigned task
Reports project Issues and accomplishments to project manager
Delivers a work product that meets project requirements as defined by the scope and stays within departmental guidelines for application configuration/development
Assists others and participates In the analysis and documentation of current and future needs and workflows through interviews and gathering data regarding regulatory requirements, operational procedures and hospital/departmental policies
Assists others and participates in the planning, development, implementation, maintenance, support and evaluation of clinical or business application systems as assigned
Participates/Contributes/Presents in team and project meetings
Works collaboratively with users/stakeholders in assigned areas in the design and Implementation of new or optimized applications
Works effectively and efficiently independently or as part of a team on assignments
Under general supervision, designs, documents, builds and modifies the complex critical applications in order to best meet the needs of the organization
Is able to research opportunities for optimizations independently based on end-user feedback
Ensures interface design and development between various distributed systems will meet the needs of end-users
Certification or proficiency (with certification level score) in assigned Epic application or demonstrated learning of other assigned application must be obtained within 6 months of employment
Learns, develops, and maintains an expert level of knowledge in an application or technical area or develops competency In more than one application or technical area
Competent in system logic concepts
Demonstrates competence in the area of assisting with other analysts training
Is able to lead small projects and uses project management methodologies to plan, develop scope, timelines and other project requirements
Coordinates and participates in project activities Including meetings and presentations
When leading a project, is accountable for delivering the project as assigned
Organizes, contributes and participates in turnover documentation and presentations when projects are complete and handoff to other analysts for support is conducted
Understands testing concepts Including different types of testing and their objectives
Develops and executes tests scripts based on future state workflows and software enhancements/fixes
Is responsible for maintenance of test scripts as workflows change based on software changes or user requirements
Documents status and issues of testing and leads troubleshooting activities and issue resolution
Participates and coaches others in testing planning by helping identify test scripts needed, patients needed, and resources
Reviews future state workflow documentation with Trainer for curriculum development
Helps to identify the different roles to be trained and aligning the curriculum to those roles
Participates in communication development of optimizations by producing screen shots and explanations of new feature/function/workflow
Responds to off duty call
Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department
Requirements:
Associates Degree
2 or more years of experience in a healthcare setting OR 6 years' experience as Application Analyst in lieu of Associates degree
Certification or proficiency (with certification level score) in assigned Epic application or demonstrated learning of other assigned application within 180 Days
Nice to have:
Bachelors Degree
3 or more years of experience in Healthcare setting as Application Analyst