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The Applications Analyst I, Clinical Applications, reports to the leader of the clinical applications team in support of MUSC’s academic, research and healthcare missions. Under direct supervision, the application analyst provides a variety of operational, consultative and collaborative functions within Information Solutions. This position assists with the implementation and maintenance of the clinical program supporting applications, maintaining system updates, supporting operational end users, etc. Provides proactive and reactive support while maintaining a professional attitude and exhibiting good customer service skills. Maintains professional standards and exhibits excellent customer service skills while performing assigned tasks.
Job Responsibility:
Assists with the implementation and maintenance of the clinical program supporting applications
Maintaining system updates
Supporting operational end users
Provides proactive and reactive support while maintaining a professional attitude and exhibiting good customer service skills
Requirements:
A high school diploma and two years directly related experience (IS or clinical)
or a bachelor’s degree in a related field (IS, business, or clinical) and one year directly related experience
Must possess good communication and customer service skills