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The Application Analyst I, Business reports to the Leader of the Business Delivery team in support of MUSC’s academic, research and healthcare missions. Under direct supervision, the Application Analyst I, Business provides a variety of operational, consultative and collaborative functions within Information Solutions. This position assists with the implementation and maintenance of the Business Delivery program supporting applications, maintaining system updates, supporting operational end users, etc. Provides proactive and reactive support while maintaining a professional attitude and exhibiting good customer service skills. Maintains professional standards and exhibits excellent customer service skills while performing assigned tasks.
Job Responsibility:
Provides a variety of operational, consultative and collaborative functions within Information Solutions
Assists with the implementation and maintenance of the Business Delivery program supporting applications, maintaining system updates, supporting operational end users
Provides proactive and reactive support while maintaining a professional attitude and exhibiting good customer service skills
Requirements:
A high school diploma and five years directly related experience
or a bachelor’s degree in a related field and one year directly related experience
Must possess good communication and customer service skills