CrawlJobs Logo

Application Analyst-Genesys

advocatehealth.com Logo

Advocate Health Care

Location Icon

Location:
United States

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

35.50 - 53.25 USD / Hour

Job Responsibility:

  • Identify, map, measure, analyze and improve routine to moderately complex clinical and business processes, problems and information requirements for assigned application(s)
  • Perform current and future workflow analysis and map out critical business processes using business process reengineering techniques, industry standards and best practices
  • Prepare documentation for business requirements by using case diagrams, data flow diagrams, data models, and object models to present, discuss and analyze various dimensions
  • Evaluate whether a proposed solution meets the business and clinical needs
  • Translate user requirements into functional and technical design specifications and reviews with the user to insure accuracy
  • Prioritize requirements based on business needs and discuss the technological impact of business requirements
  • Perform applicable system(s) configuration that meets business requirements
  • Develop test plans, test cases, and test scripts to validate performance of all functions
  • Conduct effective unit, integration, system and end-user acceptance testing through execution of the tests, tracking of problem reports and documenting all final outcomes
  • Provide client and support training through development of training materials, training trainers and end-user(s) as appropriate to the project
  • Monitor system functionality and clinical and business processes instituting changes as needed
  • Effectively explains the functioning of the assigned application(s) and related systems to the users
  • Assists users with using the full functionality of the application(s) and process flow
  • Develop and maintain product documentation including: current workflows, requirements, functional specifications, installation instructions, product test procedures, user manuals, procedures and troubleshooting guidelines
  • Completes all appropriate change and quality control documentation using department standards
  • Communicate project status and upgrades to clinic users, including any potential delays/downtime related to application(s)
  • Manages multiple requests from multiple users and balances priorities
  • Schedules and manages application version upgrades for assigned applications
  • Resource for assigned application(s)
  • Assist with support and troubleshooting as needed
  • Respond to user calls as necessary

Requirements:

  • Bachelor's Degree (or equivalent knowledge) in Computer Science or related field
  • Typically requires 3 years of experience in business process mapping, analysis, defining business and user requirements, acceptance testing and documentation
  • Experience in using applications, operating systems and databases to include the basic hardware, platform, connectivity, and interface design
  • Experience in Healthcare applications
  • Project management experience with ability to use project management software
  • Ability to work with a minimal amount of supervision, to balance multiple tasks, be detail oriented, set priorities and accomplish assignments in a timely manner utilizing excellent customer service skills
  • Organizational and analytical skills. Strong problem and issue resolution skills
  • Strong written and oral communication skills
  • Ability to work closely with health care application users, vendors, and technical professionals
  • Demonstrated ability to translate user requirements into system specifications. Understanding of change management practices and procedures
  • Demonstrated understanding of technical components and how they relate to applications

Nice to have:

  • WFM experience
  • NLU/BOT experience
  • Integrations experience
What we offer:
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance

Additional Information:

Job Posted:
February 14, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Application Analyst-Genesys

Application Analyst-Genesys

Location
Location
United States
Salary
Salary:
35.50 - 53.25 USD / Hour
advocatehealth.com Logo
Advocate Health Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree (or equivalent knowledge) in Computer Science or related field
  • Typically requires 3 years of experience in business process mapping, analysis, defining business and user requirements, acceptance testing and documentation
  • Experience in using applications, operating systems and databases to include the basic hardware, platform, connectivity, and interface design
  • Experience in Healthcare applications
  • Project management experience with ability to use project management software
  • Ability to work with a minimal amount of supervision, to balance multiple tasks, be detail oriented, set priorities and accomplish assignments in a timely manner utilizing excellent customer service skills
  • Organizational and analytical skills. Strong problem and issue resolution skills
  • Strong written and oral communication skills
  • Ability to work closely with health care application users, vendors, and technical professionals
  • Demonstrated ability to translate user requirements into system specifications. Understanding of change management practices and procedures
Job Responsibility
Job Responsibility
  • Identify, map, measure, analyze and improve routine to moderately complex clinical and business processes, problems and information requirements for assigned application(s)
  • Perform current and future workflow analysis and map out critical business processes using business process reengineering techniques, industry standards and best practices
  • Prepare documentation for business requirements by using case diagrams, data flow diagrams, data models, and object models to present, discuss and analyze various dimensions
  • Evaluate whether a proposed solution meets the business and clinical needs
  • Translate user requirements into functional and technical design specifications and reviews with the user to insure accuracy
  • Prioritize requirements based on business needs and discuss the technological impact of business requirements
  • Perform applicable system(s) configuration that meets business requirements
  • Develop test plans, test cases, and test scripts to validate performance of all functions
  • Conduct effective unit, integration, system and end-user acceptance testing through execution of the tests, tracking of problem reports and documenting all final outcomes
  • Provide client and support training through development of training materials, training trainers and end-user(s) as appropriate to the project
What we offer
What we offer
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Fulltime
Read More
Arrow Right

Application Analyst-Genesys

Location
Location
United States
Salary
Salary:
35.50 - 53.25 USD / Hour
advocatehealth.com Logo
Advocate Health Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree (or equivalent knowledge) in Computer Science or related field
  • Typically requires 3 years of experience in business process mapping, analysis, defining business and user requirements, acceptance testing and documentation
  • Experience in using applications, operating systems and databases to include the basic hardware, platform, connectivity, and interface design
  • Experience in Healthcare applications
  • Project management experience with ability to use project management software
  • Ability to work with a minimal amount of supervision, to balance multiple tasks, be detail oriented, set priorities and accomplish assignments in a timely manner utilizing excellent customer service skills
  • Organizational and analytical skills. Strong problem and issue resolution skills
  • Strong written and oral communication skills
  • Ability to work closely with health care application users, vendors, and technical professionals
  • Demonstrated ability to translate user requirements into system specifications. Understanding of change management practices and procedures
Job Responsibility
Job Responsibility
  • Identify, map, measure, analyze and improve routine to moderately complex clinical and business processes, problems and information requirements for assigned application(s)
  • Perform current and future workflow analysis and map out critical business processes using business process reengineering techniques, industry standards and best practices
  • Prepare documentation for business requirements by using case diagrams, data flow diagrams, data models, and object models to present, discuss and analyze various dimensions
  • Evaluate whether a proposed solution meets the business and clinical needs
  • Translate user requirements into functional and technical design specifications and reviews with the user to insure accuracy
  • Prioritize requirements based on business needs and discuss the technological impact of business requirements
  • Perform applicable system(s) configuration that meets business requirements
  • Develop test plans, test cases, and test scripts to validate performance of all functions
  • Conduct effective unit, integration, system and end-user acceptance testing through execution of the tests, tracking of problem reports and documenting all final outcomes
  • Provide client and support training through development of training materials, training trainers and end-user(s) as appropriate to the project
What we offer
What we offer
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Fulltime
Read More
Arrow Right
New

Senior Mechanical Engineer

Piper Companies is Senior Mechanical Engineer to work in our satellite Mechanica...
Location
Location
United States , Midland
Salary
Salary:
Not provided
pipercompanies.com Logo
Piper Companies
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Mechanical Engineering or related technical field--or aerospace
  • A minimum of 3-(average 6)-10 years of hands-on experience in mechanical design in spacecraft mechanical systems
  • Demonstrated ability to work in a multidisciplinary team with other engineers
  • Flexibility/adaptability in a fast-paced & dynamic environment
  • Fluent English written and verbal communication skills
  • Ability to work in a standard office environment and use a computer for extended periods
  • Ability to perform light assembly work and lift items up to 30 lbs
Job Responsibility
Job Responsibility
  • Lead mechanical designs and modelling of mechanical subsystems and payload. Preparation of preliminary design with layouts, sketches, testing requirements, materials, processes, and tools, define mechanical interfaces with other mechanical subsystems
  • Develop and maintain mechanical design documentation, manufacturing drawings, interface control drawings for integration and test tooling. (vibration, shock, TVAC, Static Load, Integration)
  • Technical support to AIT activities including fabrication, assembly, integration, and tests
  • Responsible for the design and capability of the system design to meet the technical requirements
  • Support in structural decisions and engineering trade-offs to find the best conceptual architectures and design
  • Fulltime
Read More
Arrow Right
New

Senior Business Analyst, Mapping

We’re looking for a Senior Business Analyst to join our Mapping Operations team....
Location
Location
United States , Mountain View
Salary
Salary:
111000.00 - 178000.00 USD / Year
aurora.tech Logo
Aurora Innovation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in business analytics or data analysis
  • Strong analytical and problem-solving skills with experience working with large datasets
  • Proficiency in SQL, Python, and data visualization tools (e.g. Mode, Looker, Tableau, etc.)
  • Ability to translate complex data into clear insights and recommendations
  • Experience working cross-functionally with Operations, Program Management, and Engineering teams
Job Responsibility
Job Responsibility
  • Analyze large datasets to identify trends, performance gaps, and improvement opportunities
  • Develop dashboards and reporting frameworks that provide clear visibility into operational health and system performance
  • Translate analytical findings into actionable recommendations for leadership and domain owners
  • Partner with domain owners to evaluate impact of process and system changes through data analysis and experimentation
  • Identify root-causes of operational inefficiencies and propose data-driven solutions
  • Build scalable reporting pipelines to support recurring operational review and decision-making
  • Collaborate with engineering to ensure database structure and data availability continues to enable scalable tracking of operational and system performance metrics
What we offer
What we offer
  • annual bonus
  • equity compensation
  • Fulltime
Read More
Arrow Right
New

Cleansing Operative

Location
Location
United Kingdom , Ware
Salary
Salary:
Not provided
glendale-services.co.uk Logo
Glendale Grounds Management
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • UK driving licence
  • UK/European Economic Area Citizen or valid permission (visa) to work in the UK
  • Fulltime
Read More
Arrow Right
New

Director, Country Business Head for Citi Commercial Bank, Thailand

A senior leadership role requiring an experienced and strategic professional to ...
Location
Location
Thailand , Bangkok
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 15+ years of experience in commercial banking, with significant experience in a leadership or managerial capacity
  • Proven track record of successfully managing and leading teams through complex change, with a reputation for retaining, attracting, and developing talent
  • Significant experience with commercial credit decision-making authority, including complex capital structures and cross-border transactions
  • In-depth knowledge of all aspects of commercial banking, with strong commercial credit knowledge and ability to quickly learn new products and services
  • Sound judgment and creativity in providing credit/deposit solutions
  • Proven managerial skills, with the ability to structure and originate large transactions
  • Ability to effectively interact with diverse internal and external constituencies in a complex matrix environment
  • Excellent interpersonal and communication skills, with the ability to express sound opinions and present viewpoints agreeably
  • Proficiency in local language(s) essential for effective market penetration and client engagement
  • Sharp business development focus and demonstrated innovative approaches
Job Responsibility
Job Responsibility
  • Manage the country's commercial banking business with full P&L responsibility (Revenue, Expense, and Net Income)
  • Formulate and execute functional strategy, determining the approach to implementation and contributing to future strategic direction for the area(s)
  • Drive innovation within the product organization, including solutions provided to clients through partnerships with product specialists and subject matter experts
  • Develop inorganic growth strategies through alliances and strategic product development to capture market share
  • Initiate and drive transformational initiatives to optimize resources and enhance product financials and profitability
  • Represent the business in senior management committees (e.g., ALCO, CCC, BRCC) and various management forums
  • Lead the management and growth of the business across revenue, volume, and asset dimensions
  • Deepen client relationships, proactively anticipate needs, and identify/pursue new clients aligned with the CITI COMMERCIAL BANK (CCB) value proposition
  • Drive customer segmentation, product positioning, pricing, and marketing plans for each client segment
  • Ensure competitive product offerings that meet client needs through seamless integration and packaging of products
  • Fulltime
Read More
Arrow Right
New

Business Execution Consultant

Wells Fargo is seeking a Business Execution Consultant within Corporate Investme...
Location
Location
India , Hyderabad
Salary
Salary:
Not provided
https://www.wellsfargo.com/ Logo
Wells Fargo
Expiration Date
April 29, 2026
Flip Icon
Requirements
Requirements
  • 2+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Advanced proficiency in Microsoft Excel and PowerPoint
  • Ability to manipulate large sets of data (BI Tools, Pivot Tables, Macros)
  • Data gathering, analysis and presentation
  • Problem-solving skills
  • Business acumen
  • Ability to manage multiple projects simultaneously
  • Ability to integrate data/financial analysis into streamlined presentations
  • Experience in problem analysis, solution implementation, and change management
  • Excellent verbal, written, and interpersonal communication skills
Job Responsibility
Job Responsibility
  • Participate in a variety of assigned and ongoing business operations to ensure success in meeting business goals and objectives
  • Identify opportunities for process improvement by conducting root cause testing of all compliance and business metrics
  • Determine areas of strength or Business Execution opportunity within defined scope of work
  • Review and research strategies and action plans to establish effective processes while meeting performance metrics and policy expectations
  • Utilize independent judgment to guide moderate risk deliverables
  • Present recommendations to develop, implement, and monitor strategic approaches, effectiveness of support function, and business performance improvement opportunities for managing risks of the business
  • Exercise independent judgment and provide guidance in diverse support functions and operations for a single business group within a line of business
  • Collaborate and consult with leaders and executive management
  • Provide work directions to less experienced Strategy and Execution staff
  • Assist the onshore Markets team with their requirements including Sales/Trading transaction support, Regulatory Reporting, Financials, Metrics, Issues Management and Expense Initiatives
  • Fulltime
Read More
Arrow Right
New

Ward Hostess/host

A new opportunity has arisen for a Ward Hostess/Host to join the Medirest Family...
Location
Location
United Kingdom , Carmarthen
Salary
Salary:
12.21 GBP / Hour
14forty.co.uk Logo
14forty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Awareness of food & hygiene standards
  • Passionate about patient care, with the ability to communicate effectively with patients, visitors and healthcare staff
  • Able to work under pressure, individually and as part of a team with a flexible approach to meet the needs of the business
  • Confident working in a hospital environment and aware at times you will come in contact with patients that are particularly unwell or showing signs of distress
  • Taking pride in what you do and a willingness to learn and go the extra mile for our patients
  • Subject to a Disclosure & Barring Service check
Job Responsibility
Job Responsibility
  • Provide menus, take orders from patients and support with all dietary and allergen queries
  • Prepare and deliver all refreshments and meals for breakfast, lunch and dinner service
  • Clear down ward areas and wash up dirty dishes ensuring that the kitchen is fully prepared for next service
  • Liaise with ward staff to ensure patients' needs are met in a timely manner
  • Offer a great customer service by always putting the patient first
What we offer
What we offer
  • Competitive pay
  • Great perks
  • Unrivalled opportunities for learning and development
  • Parttime
Read More
Arrow Right