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We are seeking a skilled applications analyst with experience supporting, configuring, and optimizing enterprise clinical and operational systems. The ideal candidate demonstrates strong Ambulatory application build and problem-solving capabilities, works effectively across multiple technology domains, and can support both operational needs and strategic improvement initiatives.
Job Responsibility
Serve as a subject matter expert for enterprise healthcare applications, supporting complex clinical, operational, and financial workflows
Independently manage system design, configuration, testing, deployment, maintenance, and ongoing support activities
Analyze business requirements and operational processes to identify issues, determine root causes, and recommend effective solutions
Lead investigation and resolution of advanced application, integration, and workflow challenges involving multiple systems and stakeholders
Configure, maintain, and enhance system functionality to support organizational objectives and user needs
Coordinate interfaces and integrations between enterprise platforms, third-party solutions, and internally developed applications
Support software upgrades, release management activities, testing efforts, and system lifecycle maintenance
Create and maintain technical documentation, workflow diagrams, testing plans, and end-user materials
Communicate project progress, risks, recommendations, and outcomes to stakeholders at multiple levels of the organization
Assist with user education, training initiatives, and ongoing support when needed
Requirements
Bachelor's degree
An active Epic Ambulatory certification. Healthy Planet experience preferred, but not required.
5+ years of experience supporting, implementing, or optimizing enterprise healthcare applications, specifically Epic Ambulatory module.
Experience with system configuration, workflow analysis, enhancements, integrations, and troubleshooting in complex healthcare environments