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University of Rochester Logo University of Rochester · IT - Administration

Application Administrator I

United States of America, Rochester 60431.00 - 84603.00 USD / Year · Job Posted February 20, 2026
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Job Description

Assists with building, maintaining, monitoring and auditing on-premises application installations, including but not limited to, ensuring security standards are applied, troubleshooting, implementing new solutions and participating on projects to upgrade components or whole systems for the department of pharmacy. Follows recommended architecture standards related to on-premises applications. Participates in on-call rotations, as needed.

Job Responsibility

  • Provides technical support for non-production and production environments, including troubleshooting and remediation of technical issues
  • Supports a wide range of pharmacy technologies and third-party systems
  • May work directly with third-party vendors and software companies to resolve complex technical issues
  • Researches and answers technical questions related to application behavior, database performance, server configurations, and security policies, and provides on-call support after hours as defined by application support requirements
  • Collaborates with various technical and functional teams to fulfill requests for application support, including system-to-system integrations and security administration
  • Monitors both non-production and production environments, working closely with database administrators, security professionals, and systems administrators to tune application, database, server, and security performance
  • Utilizes appropriate tools to efficiently manage code migrations, environment builds, testing processes, and production implementations
  • Responsible for applying patches and delivering both minor updates and major application upgrades
  • Participates in regular team retrospective events with a continuous improvement mindset
  • Identifies and recommends improvement opportunities, logs application administration requests, and delivers upon application administration assignments that improve the system solution
  • Shares application administration knowledge and provides cross-training and peer support
  • Participates in estimation and planning of future application administration work plans
  • Updates application administration documentation and procedures used to maintain applications, databases, servers, and security
  • Works with technical resources and functional/business analysts to understand application, database, server or security requirements and translates into technical or systems specifications for implementation
  • Configures application, database, server or security settings and features as required for project or enhancement activities
  • Provides implementation and ongoing support
  • Participates in application administration maintenance or implementation planning
  • Updates technical documentation to be used by application administration or support teams, with direction from senior or lead application administrator(s)
  • Participates in testing newly developed applications, integrations, systems, solutions, and upgrades of applications or application support tools
  • Follows best practice application administration and change management procedures
  • Patriciates in systems projects or enhancements, delivering upon assigned application administration tasks in alignment with project plans and estimates
  • Develops a broad knowledge of technology, equipment, and/or systems in the assigned application areas
  • Develops a broad knowledge of the latest technologies associated with on-premise application administrations
  • Participates in external technical application administration communities of practice with a goal of gaining technical knowledge
  • Other duties as assigned

Requirements

  • High School diploma and 1 year of related experience required
  • Or equivalent combination of education and experience
  • Experience in higher education or healthcare field
  • Experience with interface, networking, design, and relational database technologies
  • Experience supporting Cloud and on premises applications
  • Experience with multi-tier applications employing application and web servers
  • Experience with project management from planning through implementation
  • Excellent verbal and written communications skills
  • Ability to work both independently and as part of a team
  • Ability to participate in on-call rotations required
  • Ability to learn new technologies quickly and help team members embrace technology change
  • Proven track record executing multiple work streams and producing consistent results
  • Strong understanding of system/application administration activities
  • Oracle, MySQL, MS SQL or related database experience
  • Solid understanding of Web Server, App Server and Database interactivities
  • Solid understanding of application infrastructure and architecture
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