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At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. Sales jobs can be rewarding and exciting. Technology sales jobs with CDW can be doubly so as we are the technology experts Canadian companies turn to most to solve all their IT needs. An innovative Fortune 200 leader, we believe in building meaningful and trusted customer relationships through innovative technology solutions and the dedicated efforts and talents of our IT Sales Representatives and Partner Success Specialists. The CDW Partner Specialist position is focused on supporting CDW Account Managers with technical presales questions on a specific assigned vendor partner while conducting proactive activities to increase sales. Partner Specialists will have direct day-to-day contact with CDW Account Managers and engagement with customers. The Partner Specialist role is also responsible for educating Account Managers on the technologies and resources available to them for their assigned vendor partner.
Job Responsibility:
Answer presales technical questions relating to their assigned partner or category
Review quotes and orders to minimize RMAs and identify potential add-on opportunities
Educating account managers on the products and resources
Identify tools for increasing CDW Account Manager productivity
Obtain relevant industry certifications and attend approved outside trainings as required
Daily tracking of interactions with Account Managers, training and other job-related activities
In office 1-2 times a week to build connections with sales
Conduct conference calls and customer presentations as necessary
Work with other departments at CDW to further relationships with customers, CDW, Partners, and Account Managers
Assist assigned Partners with internal marketing efforts at CDW designed to increase sales as well as participate in events in person (which some could be outside work hours)
Concentrate on certain areas of technology driven by partner focus or company technology objectives
Requirements:
3-year college degree or 2 years industry experience in a pre-sales consultation role
2+ years’ experience in IT Channel Sales
Strong passion and eagerness for learning and teaching others
Pipeline tracking and management
Outgoing personality
Customer Focus and Service minded
Ability to think creatively and come up with proactive ideas that will increase sales
Must be able to communicate effectively and in a constructive manner with management, peers and coworkers
Proven group presentations skills
Motivated and self-starting
Strong problem-solving skills
Team Player and time management
Concentrate on certain areas of technology driven by partner focus or company technology objectives
Nice to have:
Experience in technology sales, a plus
Knowledge of Entire Apple portfolio and Apple Business Manager, a plus
Experience working in a fast-paced work environment, a plus
What we offer:
Annual bonus target of $5,000 subject to terms and conditions of plan