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Apparel Department Supervisor

Australia, Canberra · Job Posted May 29, 2026
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Job Description

Step up as a Department Supervisor at JD Sports! Lead by example, support your team, and deliver standout service, strong visuals, and great results in your department every day.

Job Responsibility

  • Model exceptional customer service, every customer, every time
  • Support and guide team to deliver exceptional service and a 'service over task' environment
  • Actively gain, maintain and share product & brand knowledge for your department
  • Support management team to improve financial performance within your department
  • Work with back of house team to ensure product availability
  • Uphold company standards and deliver store visual excellence

Requirements

  • 2-3 years of experience within retail or like industry
  • Passionate about delivering an amazing service experience for our customers
  • Positive attitude, with capacity to create a motivating environment for your team
  • Excellent time management skills to ensure that daily priorities are executed in a timely manner
  • Strong interpersonal and communication skills, someone who thrives in social situations through engagement with customers and team members

What we offer

  • Work in a dynamic business and engage with some of the best product and biggest sports fashion brands in the market
  • Training and development opportunities to kickstart, evolve and shape your career
  • Opportunity to progress across all areas of the business in a wide array of roles including Retail, Support Office, and our Distribution Centre
  • Access to our attractive staff discount, can also be used for friends and family
  • Access to our Employee Assistance Program & Mental Health champions
  • One month paid parental leave for full-time employees

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  • Support and guide team to deliver exceptional service and a ‘service over task’ environment
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  • Support management team to improve financial performance within your department
  • Work with back of house team to ensure product availability
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What we offer
  • Training and development opportunities to kickstart, evolve and shape your career
  • Opportunity to progress across all areas of the business in a wide array of roles including Retail, Support Office, and our Distribution Centre
  • Access to our attractive staff discount! This can also be used for friends and family
  • Access to our Employee Assistance Program & Mental Health champions
  • One month paid parental leave for full-time employees
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  • Support and guide team to deliver exceptional service and a ‘service over task’ environment
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  • Work in a dynamic business and engage with some of the best product and biggest sports fashion brands in the market
  • Training and development opportunities to kickstart, evolve and shape your career
  • Opportunity to progress across all areas of the business in a wide array of roles including Retail, Support Office, and our Distribution Centre
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  • Work with BOH team to deliver shop floor product availability
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  • Training and development opportunities to kickstart, evolve and shape your career
  • Opportunity to progress across all areas of the business in a wide array of roles including Retail, Support Office, and our Distribution Centre
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  • Positive attitude, with capacity to create a motivating environment for your team
  • Excellent time management skills to ensure that daily priorities are executed in a timely manner
  • Strong interpersonal and communication skills, someone who thrives in social situations through engagement with customers and team members
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  • Coach team to deliver exceptional service and a ‘service over task’ environment
  • Drive conversion, sales and KPI performance
  • Work with BOH team to deliver shop floor product availability
  • Uphold company retail standards and deliver store visual excellence
  • Support management team to improve financial performance within your department
  • Support management team to deliver all internal and external profit protection processes
  • Support with new team member role Inductions and on-going team training
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  • Opportunity to progress across all areas of the business in a wide array of roles including Retail, Support Office, and our Distribution Centre
  • Access to our attractive staff discount! This can also be used for friends and family
  • Access to our Employee Assistance Program & Mental Health champions
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