App Support Tech Lead Analyst

The App Support Tech Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Working as an Apps Sup Tech Lead Analyst is, you will be providing technical support for users of Citi’s Wholesale Credit Risk management platform. The role sits within Citi CIO Production Management organization. You will play an integral role in running and maintaining the production environment for all supported applications so that the Credit Risk Business users can confidently service their clients. If you can demonstrate an appetite to learn technical concepts, have strong problem-solving skills and an ability to build excellent working relationships then we want to hear from you.