App Support Intmd Analyst Job at Citi (Singapore)

Java - Apps Dev Intmd Programmer Analyst

The Applications Development Intermediate Programmer Analyst is an intermediate ...

Location

Canada , Mississauga

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

2-5 years of strong experience in Java/J2EE, Spring, Hibernate with expertise in design, development, performance tuning, troubleshooting and deployment
Good understanding of ECS, Kubernetes, and open-shift
Work in an agile environment following through the best practices of agile Scrum
Expertise in troubleshooting and problem solving
Expertise in Test driven development
Expertise in Authentication, Authorization, and Security
Must have experience in SCMs like GIT and tools like JIRA
Bachelor’s degree/University degree or equivalent experience

Job Responsibility

Utilize knowledge of applications development procedures and concepts, and basic knowledge of other technical areas to identify and define necessary system enhancements, including using script tools and analyzing/interpreting code
Consult with users, clients, and other technology groups on issues, and recommend programming solutions, install, and support customer exposure systems
Apply fundamental knowledge of programming languages for design specifications
Analyze applications to identify vulnerabilities and security issues, as well as conduct testing and debugging
Serve as advisor or coach to new or lower level analysts
Identify problems, analyze information, and make evaluative judgements to recommend and implement solutions
Resolve issues by identifying and selecting solutions through the applications of acquired technical experience and guided by precedents
Has the ability to operate with a limited level of direct supervision
Can exercise independence of judgement and autonomy
Acts as SME to senior stakeholders and /or other team members

Fulltime

Java - Apps Dev Intmd Programmer Analyst

The Applications Development Intermediate Programmer Analyst is an intermediate ...

Location

Canada , Mississauga

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

2-5 years of strong experience in Java/J2EE, Spring, Hibernate with expertise in design, development, performance tuning, troubleshooting and deployment
Good understanding of ECS, Kubernetes, and open-shift
Work in an agile environment following through the best practices of agile Scrum
Expertise in troubleshooting and problem solving
Expertise in Test driven development
Expertise in Authentication, Authorization, and Security
Must have experience in SCMs like GIT and tools like JIRA
Bachelor’s degree/University degree or equivalent experience

Job Responsibility

Utilize knowledge of applications development procedures and concepts, and basic knowledge of other technical areas to identify and define necessary system enhancements, including using script tools and analyzing/interpreting code
Consult with users, clients, and other technology groups on issues, and recommend programming solutions, install, and support customer exposure systems
Apply fundamental knowledge of programming languages for design specifications
Analyze applications to identify vulnerabilities and security issues, as well as conduct testing and debugging
Serve as advisor or coach to new or lower level analysts
Identify problems, analyze information, and make evaluative judgements to recommend and implement solutions
Resolve issues by identifying and selecting solutions through the applications of acquired technical experience and guided by precedents
Has the ability to operate with a limited level of direct supervision
Can exercise independence of judgement and autonomy
Acts as SME to senior stakeholders and /or other team members

Fulltime

Apps Dev Intmd Programmer Analyst

Citi’s Treasury and Trade Solutions group is built on the power of our network. ...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Minimum 4-8 years of Project Management experience with a mix of technologies
Strong understanding of object oriented analysis, programming and design patterns
Experience in Payments domain and Payment Processing applications is a significant plus
Hands-on on Java, J2ee, Spring, Oracle and PL/SQL
Hands-on on Agile Process, JIRA, GIT, uDeploy
Hands-on on Payments domain
Documents, Prototypes and Wireframes using UML Tools such as Enterprise Architect and MS VISIO
Good knowledge of conducting Sprint Demos to the clients on developed modules after each SCRUM Sprint
Experience in using Jira, Confluence, SQL Server/Oracle, MS SharePoint, HPQC (ALM), MS Visio, and MS Office Tools
Experience in all phases of Software Development Life Cycle (SDLC) methodologies such as Agile SCRUM and Waterfall Development

Job Responsibility

Design, development of the modules specifically targeted for Java, J2ee, Spring boot, Oracle and PL/SQL
Interact with the Stakeholders, Development Project Manager, the development, testing, and production support teams

Fulltime

IT Quality Intmd Analyst - C11

TTS Cash NFT team is looking for IT Quality Intmd Analyst - C11 (Senior Performa...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

6-9 years experience in an IT Quality role as performance test engineer
Ability to assess & design the standalone component or End to End Testing approach connecting multiple components in payments flow
A strong knowledge of Monitoring tools that allow for analysis of system health and potential bottlenecks. i.e. App Dynamics, Kibana, BMC TrueSight, etc
The implementation and execution of a performance test framework for non-functional testing (load, volume, stress, capacity and scalability) which validate business non-functional requirements
In-depth knowledge and working experience with Performance Center, App Dynamics, HP Site scope and other latest Performance Engineer & Performance Testing tools (i.e. CA Lisa Virtualization) and Open Source performance testing tools (Apache JMeter, WebLOAD etc)
A strong knowledge of / experience with profiling application end to end performance and identifying application and hardware / operating systems bottlenecks
Experience in identifying and providing tuning recommendation for various infrastructure components such as Application Servers, Database Servers, Message Buses and Web Servers
Experience in an IT Quality role as performance test engineer. Ability to work independently or within groups on projects assigned
Requires in-depth knowledge, understanding and analytical thought. Exhibits comprehensive knowledge of several areas within IT Quality and has a good understanding of the industry
Strong understanding of testing processes. In depth understanding of the Systems Development Lifecycle and solid experience in several phases of systems development, preferably in testing program management. Must demonstrate confidence in their abilities

Job Responsibility

Take ownership of one or more applications Performance testing solutions & play SME role to engage with Development, Architect & Business team to gather the requirements & design the Performance testing approach to certify the application changes before Production deployments
Work closely with Global NFT team & expected to lead small team along with NFT practice manager on need basis
Drive the non-functional testing solution for applications with complex architecture, Middleware application along with Service virtualization & Data Management
Overall responsibility of Performance Engineering and Performance Testing solutions for assigned projects / applications - includes the impact assessments, testing approach, planning, execution, application profiling, metrics analysis, reporting and risk management
Produce and maintain Key Performance Indicators (KPIs) around the testing performed
Manage best in class service quality and manage SLA/OLAs accordingly
Collaboration with other teams including Development, Architect, Business and Production Support
Identify, recommend, and implement framework, strategies and toolsets to optimize test execution, expand test coverage, and reduce risk
Strive towards the continuous process improvement & test framework / scripts optimization to achieve efficient testing solutions
Attention to details & ability to automate repetitive tasks

Fulltime

OTC Derivatives Application L2 Support

The Apps Support Intmd Analyst is a developing professional role. Deals with mos...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

3-4 years experience
Basic knowledge or interest about apps support procedures, concepts and of other technical areas
Participation in some process improvements
Previous experience or interest in standardization of procedures and practices
Basic Business knowledge/ understanding of financial markets and products
Knowledge/ experience of problem Management Tools
Understands of how own sub-function integrates within the function and commercial awareness
Evaluates (sometimes complex) situations using multiple sources of information Developed communication and diplomacy skills to persuade and influence
Good customer service, communication and interpersonal skills
Good knowledge of the business and its technology strategy

Job Responsibility

The Apps Support Intmd Analyst provides technical and business support for users of Citi Applcations
Utilizes good understanding of apps support procedures and concepts and basic knowledge of other technical areas to field issues and queries from stakeholders, provide short-term resolutions and work with relevant technology partners for long term remediation
Develop a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals
Act as a liaison between users/traders, interfacing internal technology groups and vendors
Participates in disaster recovery testing
Participate in application releases, from development, testing and deployment into production
perform post release checkouts after application releases and infrastructure updates
Develop and maintain technical support documentation
Considers implications of the application of technology to the current environment
Analyzes applications to identify risks, vulnerabilities and security issues

Fulltime

Apps Support Intmd Analyst

The Apps Support Intmd Analyst is a developing professional role. Deals with mos...

Location

Mexico , Ciudad De Mexico

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

2-5 years experience
Basic knowledge or interest about apps support procedures, concepts and of other technical areas
Participation in some process improvements
Previous experience or interest in standardization of procedures and practices
Basic Business knowledge/ understanding of financial markets and products
Knowledge/ experience of problem Management Tools
Understands of how own sub-function integrates within the function and commercial awareness
Evaluates (sometimes complex) situations using multiple sources of information
Developed communication and diplomacy skills to persuade and influence
Good customer service, communication and interpersonal skills

Job Responsibility

Provides technical and business support for users of Citi Applcations
Utilizes good understanding of apps support procedures and concepts and basic knowledge of other technical areas to field issues and queries from stakeholders, provide short-term resolutions and work with relevant technology partners for long term remediation
Develop a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals
Act as a liaison between users/traders, interfacing internal technology groups and vendors
Participates in disaster recovery testing
Participate in application releases, from development, testing and deployment into production
perform post release checkouts after application releases and infrastructure updates
Develop and maintain technical support documentation
Considers implications of the application of technology to the current environment
Analyzes applications to identify risks, vulnerabilities and security issues

Fulltime

Apps Support Intmd Analyst

This support role requires experience within application support operations. The...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Preferably 5 to 9 years of work experience in the relevant field of enterprise application operations support
Basic knowledge or interest about apps support procedures, concepts and of other technical areas
Good understanding of application monitoring, L1 troubleshooting, L1 release and deployment processes, post-deployment validation/checkout procedures, and change task execution
Knowledge in tools like ITRS, Autosys, uDeploy, ServiceNow, and familiarity with common deployment tools and methodologies, including change management platforms
Strong analytical experience preferred
Experience in handling MIM calls and representing the L1 team will analysis
Experience in escalation handling
Experience in report generations and handling meetings
Experience in shift handovers and assignment of tasks and responsibilities
Basic understanding of batch operations and L1 deployment procedures, including pre-deployment checks, post-deployment checkouts, and the execution/monitoring of change tasks, in application support space

Job Responsibility

Provide RMC (Release Management and Checkout) Support for Citi’s application infrastructure
Accountable for achieving overall deliverables, ensuring SLAs, and achieving customer satisfaction
Perform regular reports and analysis to assess L1 performance
Provide weekly/monthly incident trend updates to stakeholders and management
Champions monitoring, release, deployment, checkout, and change management processes by consistently following runbooks/PCMs, works with support teams on improvements, and suggests enhancements wherever appropriate
Oversee operations of the assigned shift and report to the lead
Assist in preparing staffing schedules aligned to volume and productivity
Troubleshoot and provide client support for application issues including those arising from deployment activities or identified during post-deployment checkouts
Recognize severe events as they occur and engage Management immediately upon awareness of severe application degradation, issues detected during post-deployment checkouts, or critical change task failures
Document and update incident, deployment-related technical details (including comprehensive checkout results), and change task execution logs into the ServiceNow ticketing system

Fulltime

Apps Support Intmd Analyst

This support role requires experience within application support operations. The...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Preferably 5 to 9 years of work experience in the relevant field of enterprise application operations support
Basic knowledge or interest about apps support procedures, concepts and of other technical areas
Good understanding of application monitoring, L1 troubleshooting, L1 release and deployment processes, post-deployment validation/checkout procedures, and change task execution
Knowledge in tools like ITRS, Autosys, uDeploy, ServiceNow, and familiarity with common deployment tools and methodologies, including change management platforms
Strong analytical experience preferred
Experience in handling MIM calls and representing the L1 team will analysis
Experience in escalation handling
Experience in report generations and handling meetings
Experience in shift handovers and assignment of tasks and responsibilities
Basic understanding of batch operations and L1 deployment procedures, including pre-deployment checks, post-deployment checkouts, and the execution/monitoring of change tasks, in application support space

Job Responsibility

Provide RMC (Release Management and Checkout) Support for Citi’s application infrastructure
Accountable for achieving overall deliverables, ensuring SLAs, and achieving customer satisfaction
Perform regular reports and analysis to assess L1 performance
Provide weekly/monthly incident trend updates to stakeholders and management
Champions monitoring, release, deployment, checkout, and change management processes by consistently following runbooks/PCMs, works with support teams on improvements, and suggests enhancements wherever appropriate
Oversee operations of the assigned shift and report to the lead
Assist in preparing staffing schedules aligned to volume and productivity
Troubleshoot and provide client support for application issues including those arising from deployment activities or identified during post-deployment checkouts
Recognize severe events as they occur and engage Management immediately upon awareness of severe application degradation, issues detected during post-deployment checkouts, or critical change task failures
Document and update incident, deployment-related technical details (including comprehensive checkout results), and change task execution logs into the ServiceNow ticketing system

Fulltime

App Support Intmd Analyst

Citi

Location:
Singapore , Singapore

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 04, 2026

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Singapore , Singapore

Category:
IT - Administration

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Not provided

Job Posted:
February 04, 2026