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Vodafone Logo Vodafone · IT - Software Development

Apigee X Site Reliability Engineer

India, Pune · Job Posted April 23, 2026
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Job Description

We are seeking an Apigee X Site Reliability Engineer (SRE) with strong production experience operating APIs at scale. This role is focused on ensuring the reliability, performance, and resilience of Apigee X–backed services that support critical customer journeys.

Job Responsibility

  • Define, implement, and maintain Service Level Indicators (SLIs) and Service Level Objectives (SLOs) for Apigee-backed services
  • Establish SLO targets, manage error budgets, and own reliability reporting cadence
  • Design, implement, and continuously tune alerting strategies across the API platform
  • Classify and route alerts by severity (P1/P2/P3) based on customer impact and SLO burn rates
  • Implement alert correlation patterns, including authentication failures, quota spikes, and backend target failures
  • Own and enhance operational dashboards covering Golden Signals and dependency health using Datadog
  • Build and maintain dashboards for traffic, latency, error rates, backend dependencies, DNS health, certificate expiry, and authentication providers
  • Create SLO burn-rate views and identify top impacted API proxies
  • Proactively identify anomalies and performance degradation trends
  • Analyze seasonality patterns and establish intelligent baseline thresholds
  • Produce weekly and monthly reliability reports covering SLO performance, major incidents, recurring root causes, change failure rate, and MTTR
  • Implement and maintain synthetic monitoring and user journey checks for critical API flows
  • Participate in 24x7 on-call rotations and lead incident response and problem management activities

Requirements

  • Degree level in Computer Science, Computer Engineering
  • Strong hands-on expertise in the Apigee platform, particularly Apigee X
  • Proficient in custom reporting and advanced debugging within Apigee environments
  • Experienced with APM and observability tools, including creating dashboards, alerts, and monitors (Datadog preferred)
  • Knowledgeable in modern cloud technologies and distributed systems
  • Familiar with Agile ways of working

What we offer

  • The opportunity to work on large-scale, business-critical API platforms
  • Exposure to advanced reliability engineering practices
  • Collaboration with diverse, cross-functional teams
  • A role with clear ownership, influence, and measurable outcomes
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