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The APIGEE Engineering team at Citi is a cross-functional Operations/Software Engineering team with involvement at all phases of our application and service release lifecycle that embraces the DevOps method of communication, collaboration and integration. Development engineers and analysts are responsible for design, implementation, and ongoing support of the production services, applications and platform components that comprise our API gateway implementation. In this role you have the opportunity to leverage your technical skills in systems management, software development and database skills to provide best-practices guidance and support for API Management technology.
Job Responsibility:
Work closely with operations and software engineering teams to design and implement scalable and high performance solutions for our platform as a service and internal management tools
Drive automation of application deployment for production and pre-release environments
Define monitoring requirements and implement automated incident resolution solutions
Design, implement and manage continuous integration, build management and deployment scripts and systems
Provide troubleshooting and break-fix support for production services
Quickly and efficiently troubleshoot simple and complex issues in order to provide outstanding support for internal service level objectives
Identify areas for process and efficiency improvement within Platform Services Operations
recommend solutions and assist in overseeing implementation. Actively facilitate continuous improvement
Ensure all necessary operational processes and procedures are carried out with a high level of attention to detail, expediency and on-time delivery
Define and document standard run books and operating procedures. Create and maintain system information and architecture diagrams
Monitor various systems capacity and health indicators and trends
provide analytics & forecasts for added or reduced capacity as required
Requirements:
8+ years in a product development/product management environment
Strong analytical and quantitative skills
Data driven and results-oriented
Experience delivering with an agile methodology
Experience in affecting large culture change
Experience leading infrastructure programs
Skilled at working with third party service providers
Excellent written and oral communication skills
Knowledge on APIs, Microservices, APIGEE, Java, Springboot, CI/CD required
General knowledge in usage on AI in day to day work will be useful
Nice to have:
General knowledge in usage on AI in day to day work will be useful
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