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API Developer & Integration Specialist

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Zazz

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IT - Software Development

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Job Description:

We are seeking a highly skilled, self-directed Part-Time API Developer & Integration Specialist to own and rapidly execute software integrations across a diverse portfolio of SaaS platforms and client environments. This is a hands-on, execution-focused role — the ideal candidate thrives in a fast-moving setting, takes full ownership of their work, and brings a relentless commitment to efficiency, security, and quality. You will be responsible for designing, building, and maintaining API-driven automations and integrations that connect platforms spanning CRM, ERP, RMM, PSA, practice management, project management, file storage, and more — for multiple clients and multiple use cases simultaneously. You will work independently with minimal oversight, delivering results that are clean, documented, and built to last.

Job Responsibility:

  • Design, build, and maintain API integrations between myriad SaaS platforms across multiple client environments and use cases
  • Leverage middleware platforms — including N8N, Zapier, Make (Integromat), Paragon, Keragon, and similar tools — to orchestrate multi-step automation workflows
  • Implement field and form mapping to push structured data between platforms (e.g., CRM to ERP, RMM to PSA, intake form to practice management system)
  • Develop and maintain integrations using RESTful APIs, webhooks, OAuth 2.0, and API token-based authentication
  • Build and deploy MCP (Model Context Protocol) package integrations to enable AI-assisted workflows and agentic automation
  • Ensure all integrations meet HIPAA, SOC 2, and ISO compliance requirements, with secure credential handling and appropriate data governance practices
  • Document integration architectures, data flows, field mappings, and credentials in a clear and maintainable format
  • Proactively identify inefficiencies in existing workflows and propose or implement improvements
  • Coordinate with internal stakeholders and clients to gather requirements and translate them into precise, executable integration specifications
  • Manage multiple integration projects concurrently with strong prioritization and clear communication

Requirements:

  • Advanced, hands-on experience with one or more of: N8N, Zapier, Make (Integromat), Paragon, Keragon, or comparable middleware
  • Ability to architect multi-step, conditional, and error-handled automation workflows from scratch
  • Experience with trigger/action design, webhook configuration, and real-time vs. scheduled sync patterns
  • Deep expertise in RESTful API consumption, authentication methods (API keys, OAuth 2.0, JWT, Basic Auth), and API documentation interpretation
  • Experience integrating with platforms such as: HubSpot, Salesforce, Practice Fusion, JotForm, Airtable, Asana, Smartsheet, Egnyte, and similar enterprise SaaS tools
  • Proficiency with JSON/XML data transformation, field mapping, and schema normalization across disparate platforms
  • Strong scripting ability in at least one language (Python, JavaScript/Node.js, or similar) for custom API logic, data wrangling, and error handling
  • Working knowledge of Model Context Protocol (MCP) and experience deploying MCP packages to integrate AI capabilities into automated workflows
  • Familiarity with AI API platforms and how to route, format, and handle LLM-based inputs/outputs within integration pipelines
  • Strong understanding of secure API integration practices: secret management, token rotation, encrypted storage of credentials, and principle of least privilege
  • Demonstrated experience building integrations in HIPAA-compliant, SOC 2-audited, and/or ISO 27001-aligned environments
  • Ability to assess and document data flows that involve PHI (Protected Health Information) or other sensitive data categories
  • Strong written and verbal English language proficiency — required. Must be able to write clear technical documentation, communicate requirements with non-technical stakeholders, and produce concise status updates
  • 6+ years work experience

Nice to have:

  • Ticketing & service desk integrations: Zendesk, Halo PSA, Autotask, Confluence/Jira, or similar ITSM platforms
  • MSP (Managed Service Provider) background or experience working across multiple client environments simultaneously
  • RMM-to-PSA integration experience (e.g., NinjaOne, ConnectWise, Kaseya, Datto)
  • Experience with EHR/EMR or healthcare-specific integrations (e.g., Practice Fusion, Kareo, DrChrono, HL7/FHIR familiarity)
  • Exposure to iPaaS platforms at an enterprise level (MuleSoft, Boomi, Workato, Tray.io)
  • Understanding of database-level integrations (SQL queries, Postgres, or similar) for advanced data pipeline construction
  • Prior experience in a client-facing or consulting role delivering integrations under deadline

Additional Information:

Job Posted:
March 26, 2026

Work Type:
Remote work
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