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Sigma Relocation Group & UMoveFree is seeking a highly motivated and energetic Apartment Locator to join our team. As an Apartment Locator, you will be responsible for assisting prospective renters in finding their ideal apartment. You will work with a team of Apartment Finding Specialists, who will provide you with leads from millions of renters who have used our award-winning UMoveFree.com service. Your primary role will be to follow up with these leads, provide exceptional customer service, and assist them in finding their dream apartment.
Job Responsibility:
Provide exceptional customer service to renters by following up on leads provided by UMoveFree and assisting them in finding an apartment that meets their needs and budget
Communicate effectively with prospective renters over the phone, email, and text messages
Maintain accurate records of customer interactions and rental data in our CRM system
Build strong relationships with property managers and leasing agents to ensure accurate and up-to-date apartment listings
Stay up-to-date on apartment market trends and rental rates in assigned areas
Attend team meetings and training sessions as required
Requirements:
Texas Real Estate License
1-2 years of customer service or sales experience
Excellent communication and interpersonal skills
Ability to work efficiently and effectively in a fast-paced, deadline-driven environment
Familiarity with CRM systems is a plus
Nice to have:
Familiarity with CRM systems is a plus
What we offer:
Base pay + Bonus
Medical, Dental, Vision, and Life Insurance benefits
Flexible Scheduling
Option for Hybrid schedule after 90 days
Generous Paid Time Off, Personal Leave, and Paid Holidays
Work/Life Balance - We promote a healthy work/life balance by getting all of our work done in a standard 40 hour work week. Leave work at work