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We are looking for an experienced leader to head our Payment Method Compliance function in APAC, with global oversight of our card network and payment method relationships. This role is based in Singapore and sits at the center of risk, compliance, and commercial strategy, ensuring adherence to regulatory and scheme requirements while actively enabling scalable, growth-oriented outcomes. As the APAC Lead, you will lead a distributed regional team and act as a senior representative for Adyen across card networks, financial partners, and alternative payment methods. You will not only ensure compliance with existing frameworks, but also challenge requirements that create unnecessary friction, driving constructive change with partners to better align with Adyen’s business model and risk appetite.
Job Responsibility:
Lead, develop, and scale a high-performing, globally distributed team across APAC and beyond, setting clear goals and driving accountability against strategic objectives
Own and manage senior relationships with card networks (e.g., Visa, Mastercard) and payment methods, acting as the primary escalation point for complex compliance and risk matters
Translate card network rules (e.g., GARS, BRAM) and regulatory requirements into scalable, automated and operational processes that support sustainable business growth
Actively identify, challenge, and influence network or partner requirements that are misaligned with Adyen’s model, driving pragmatic and commercially viable outcomes
Represent Adyen externally in scheme forums, partner discussions, and industry engagements, advocating for policy evolution where needed
Oversee audits, regulatory exams, and partner reporting, ensuring high-quality and timely delivery across jurisdictions
Partner cross-functionally with Risk, Legal, Product, Engineering, Commercial, and Treasury to embed compliance into product design and strategic initiatives
Lead high-impact escalations, balancing regulatory expectations with customer and business impact
Drive continuous improvement across policies, controls, and tooling by identifying systemic gaps and implementing global enhancements
Strengthen knowledge sharing and education across the organization, increasing fluency in payment method compliance and risk
Requirements:
8+ years of experience in payments, fintech, or financial services, with deep expertise in card schemes, acquiring, or payment method compliance
Proven experience leading and developing globally distributed teams in fast-paced, high-growth environments
Strong working knowledge of card network rules (e.g., Visa, Mastercard) and experience engaging directly with schemes or alternative payment methods
prior network experience is a plus
Demonstrated ability to balance compliance requirements with commercial objectives, including experience influencing or challenging external partners to drive better outcomes
Experience working with regulators, financial institutions, and auditors across APAC markets
Strong operational and strategic mindset, with the ability to translate complex requirements into scalable processes and frameworks
Excellent stakeholder management and communication skills, with the ability to influence senior leadership internally and externally
Comfortable operating as an escalation point for complex, high-risk issues and making sound decisions under pressure