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As the APAC Facilities Manager you will own Susquehanna’s APAC workplace portfolio across multiple dispersed leaseholds (offices and data centres). You will lead vendor, lease and landlord relationship management, drive contract negotiations and service performance, and ensure an excellent front-of-house and office facilities experience. The role partners closely with APAC Business and Technology teams and the Global Facilities teams, with regular cross-border collaboration and travel.
Job Responsibility:
Manage end-to-end lease lifecycle across APAC (key dates, options, renewals, expansions/contractions, make-goods) and cultivate strong landlord relationships
Maintain a proactive lease calendar and partner with Legal/Finance on commercial terms and compliance
Own vendor selection, RFPs, negotiations and renewals across soft and hard services
set SLAs/KPIs and run quarterly business reviews
Drive cost, quality and risk outcomes
consolidate and optimise the vendor panel where appropriate
Set and uphold FOH standards (reception, visitor management, mailroom, meeting rooms,) to deliver a premium employee and guest office experience
Oversee space planning and day-to-day office facilities services
Plan and deliver fit-outs, refurbishments and infrastructure upgrades, engaging designers, architects and engineers
Ensure scope, budget and schedule control
coordinate works inside, and outside normal business hours as needed
Lead and develop the Technical Facilities Manager who supervises critical MEP/HVAC/electrical systems, data-centre maintenance, preventive/remedial works and contractor performance
Ensure issues are identified early, resolved safely and documented to standard
Ensure statutory compliance across jurisdictions (WHS/EHS, fire safety, permits) and maintain accurate records and method statements
Partner with Technology on facilities aspects of BCP/DR
manage incidents and after-hours change windows
Own OPEX/CAPEX budgeting, forecasting and invoice accuracy
deliver savings and efficiency initiatives
Provide clear portfolio reporting to regional and global stakeholders
Work cross-geographically with multiple teams
travel regularly to APAC sites to lead projects, audits and vendor reviews
Requirements:
10+ years’ multi-site facilities/workplace management experience across APAC, including lease and vendor ownership
Experience in financial services or other high-availability, fast-paced environments
Proven commercial acumen and negotiation capability on leases and service contracts
People leadership experience (direct reports and third-party providers)
strong stakeholder management and communication skills
Hands-on project management of fit-outs and workplace changes
formal PM certification (e.g., PMP/PRINCE2) is a plus
Working knowledge of building services and data-centre environments—able to lead a technical report without needing to be a hands-on engineer
Solid grasp of WHS/EHS and regulatory requirements across APAC markets
Comfortable with after-hours work for change windows and regular regional travel
Proficiency with CAFM/IWMS and MS Office
AutoCAD exposure helpful but not essential
Nice to have:
Formal PM certification (e.g., PMP/PRINCE2)
AutoCAD exposure
What we offer:
Private healthcare and gym allowances, plus wellness initiatives
Additional leave entitlements including marriage leave and 2 bonus days annually
Fully stocked kitchen, with daily breakfast and lunch
Regular social, sporting and community events including annual poker tournament