AP House Welcome Host

• Present a positive first impression of the establishment's friendliness, excellent service and high hospitality standards
• Receive visitors by greeting, welcoming, providing tours, directing and announcing them appropriately
• Provide support for appointment booking and F&B support
• Greet incoming and departing clients warmly with a genuine smile and eye contact
• Provide AP House (Boutique) tours to clients, explaining to them the concept and facilities available
• Escort them to assigned area
• present food and beverage menus
• Inform clients of the current theme or latest updates of the brand
• Answer incoming calls of general line, screen, redirect calls and take messages to appropriate persons
• Tend to client (visitors) needs and requests (Client Care)
• Observe clients' needs throughout the previous experience to ensure they receive highquality service
• Responding to guests enquiries in an efficient, courteous and professional manner
• In case of in house event, collaborate external F&B staff by setting and clearing tables
• replenishing water
• serving beverages
• Manage daily F&B stock inventory and follow up
• Manage daily Client gifts stock inventory and follow up
• Control the calendars for the appointments
• Assist Client Consultant (SA) with booking them or rearranging meetings when necessary
• Assist the Client Consultant (SA) to build and develop the client base
• Assist in house events in order to maintain and recruit VIP clients by providing client care
• Data cleansing and perform administrative duties including customer
• Provide support to special events and meetings held in the AP House and arrange catering when necessary
• Tidy up meeting area when the F&B support is away from the AP House
• Provide operational support and ensure presence to marketing events
• Perform other tasks and projects, as assigned

• Around 2 years professional experience in hotel, airline & client service related to retail industries, preferred
• Client Centric Mindset & Spirit
• Self-attire / Grooming
• Fluent English is a plus
• Positive, detail oriented, "Can Do" spirit owner

Fluent English is a plus

Audemars Piguet offers a competitive and comprehensive compensation and benefits package above market practices