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Randstad are proud to currently be partnering with a large State Government Department in recruiting AO3 Administration Officers, you will be part of the Job Creation workstream within the Operations Team. These roles are based primarily in Berrinba, with excellent hybrid and flexible working options available across Southeast Queensland following an initial training period. This is a great full-time opportunity (36.25 hours per week, Monday to Friday) to kick-start your Public Sector career, utilise digital mapping tools, and develop fundamental skills in a supportive, dynamic team environment.
Job Responsibility
Providing timely and accurate administrative support, including completing internal quality assurance measures and delivering documentation
utilising ArcGIS and other systems/applications to produce outputs for aerial and ground jobs, including generating maps and related deliverables
monitoring and editing data for accuracy, maintaining electronic and hard-copy records, and raising data issues to ensure data integrity
using judgment and problem-solving skills when undertaking allocated tasks and non-routine requests to meet tight timeframes
exporting, reviewing, collating, and ordering data reports to be escalated to management for decision-making purposes
performing administrative support for treatment or surveillance activities, including generating appointments and bookings
providing high-quality customer service by responding to enquiries and accurately recording details on relevant databases
supporting the team by providing mentoring and training to new or inexperienced staff
participating in user acceptance testing, troubleshooting, and providing feedback for system upgrades
participating in the continual improvement of operational processes and identifying procedural inconsistencies
upholding business efficiency through effective communication with members of the public, clients, staff, and stakeholders
Requirements
Experience working effectively within a collaborative team environment
extremely high level of attention to detail and strong critical thinking skills
ability to use judgment and problem-solving skills under minimal supervision to manage competing priorities
knowledge of ArcGIS or other GIS software is highly regarded
analytical skills, the ability to interpret, review, edit, and collate numerical and written system data
excellent communication and customer service skills for engaging with stakeholders and the public
reliable, adaptable, and capable of managing confidential and sensitive departmental information
a current unrestricted 'C' class drivers’ licence
practical experience or qualifications in a related field will be favourably regarded
Nice to have
Knowledge of ArcGIS or other GIS software
practical experience or qualifications in a related field
What we offer
Competitive hourly rate + super
Primary Berrinba location, transitioning to excellent hybrid options (up to 2 days working from home or utilising secondary depots across Ipswich, Logan, Moreton Bay, Brisbane, or the Gold Coast) after an initial 3-month training period
learn specialist skills and knowledge in GIS mapping software and large-scale government program operations
discounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts cinemas and many more
a free Employee Assistance Program
access to your payslips at the click of a button via our MyRandstad App