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Antisocial Behaviour assistant

Social Value Portal Ltd

Location:
United Kingdom , London

Category:
Public Sector

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Join our Housing Specialism's team at L&Q as an ASB Assistant and deliver an excellent service for residents. This is an exciting opportunity for anyone who is a customer-focused team player who wants to make a difference.

Job Responsibility:

Supporting the ASB Caseworkers, within the Housing Specialisms Team, to deliver reliable, repeatable, and consistent services that residents value and are satisfied with
Supporting robust performance against all KPIs and targets
Providing strong administrative support and respond to enquiries from residents at first point of contact
Maintaining accurate and detailed customer records in relevant systems, adhering to data protection legislation when discussing personal data
Ensuring that the team are aware of any red flag issues
Completing administrative activities including but not limited to: Scanning and indexing, compiling chronologies, data input, minute taking, mail merges, reviewing and refreshing customer data, post management, invoice management, arranging meetings and training, processing customer surveys, and questionnaires

Requirements:

Organised and have a flexible working approach
Excellent verbal and written communication skills
Experience of using Microsoft office packages is essential
Fantastic customer service skills
A can-do attitude and be motivated by keeping promises to residents
Administrative skills

What we offer:

competitive salary and package

Additional Information:

Job Posted:
March 13, 2026

Social Value Portal Ltd - All Job Offers

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