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This is a front-line, community-based role where you’ll be patrolling the borough, investigating complaints, gathering evidence and taking action to address anti-social behaviour. You’ll work closely with residents, local partners and council teams to reduce ASB, improve public safety and support vulnerable members of the community.
Job Responsibility:
Starting your day reviewing new complaints and planning patrol areas
Patrolling streets and ASB hotspot locations across the borough
Investigating reports of anti-social behaviour and gathering evidence
Taking statements suitable for legal proceedings
Engaging with residents, businesses and vulnerable individuals
Working with partner agencies to resolve ongoing or complex issues
Producing clear, accurate reports and maintaining detailed records
Requirements:
At least 1 year’s experience in statement taking, community engagement or customer service
Strong written and verbal communication skills
Calm, professional and resilient under pressure
Strong organisational and time-management skills
Investigative mindset and problem-solving ability
Basic IT skills (report writing and case management systems)
Nice to have:
Experience working in partnership environments is desirable