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Under the general direction of the Operations Manager of Animal Care and Control, the Animal Care Supervisor is responsible for planning, directing and overseeing the kennel operation of the Animal Shelter. This includes supervising Animal Care Attendants and ensuring the humane handling and proper husbandry of shelter animals while maintaining safe, sanitary and secure facilities for shelter animals and the public.
Job Responsibility:
Plans, directs and oversees the operation of the Animal Care Division
Schedules, assigns, and oversees the work of assigned staff and volunteers
trains, evaluates, counsels and disciplines staff
Establishes and maintains contacts with other City departments, SPCA and other outside groups and agencies
Assists Shelter Veterinarian in developing and implementing a comprehensive disease prevention program
Supervises and oversees training of Animal Care staff performing treatment procedures, vaccination, and microchipping, and performing euthanasia with shelter animals
Evaluates animals, performs behavioral assessments, and participates in selection of animals for availability, rescue, adoption, transfer or euthanasia
Ensures availability of animal care supplies, food, office supplies and equipment
Ensures maintenance of accurate and legible case files and records for each animal in the shelter
Provides information and assists members of the public who are relinquishing animals or in search of lost or adoptable pets
Participates in management functions, including bi-weekly management & supervisor team meetings, special events and representing the department in the media if necessary
Requirements:
Two (2) years of hands-on experience as an animal care attendant or kennel attendant in an animal shelter, including one year training and supervising the work of staff
Possession of a valid California Driver’s License
Successful completion of state-mandated euthanasia training and certification within one (1) year of hire
Nice to have:
Effective interpersonal, oral, and written communication skills
Experience in customer service including in-person interactions with customers and/or the general public
Experience working with individuals from a variety of socioeconomic and cultural backgrounds, including individuals who may be distraught, angry, hostile and/or in violation of the law
Possession of an Associate’s Degree from an accredited college or university
Proficiency in the use of Microsoft Suite (e.g. Excel, Outlook, PowerPoint, Word)
Strong organizational and prioritization skills, with ability to take initiative