Animal Care Specialist Job at Petco Animal Supplies Stores, Inc (San Francisco)

Animal Care Specialist

Petco Animal Supplies Stores, Inc

Location:
United States , San Francisco

Category:
-

Contract Type:
Not provided

Salary:

17.00 - 25.00 USD / Hour

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Job Description:

As a Companion Animal Specialist, you are the primary expert and advocate for the health, welfare, and proper care of companion animals and aquatic life within the Pet Care Center (PCC). You ensure exceptional animal care and habitat maintenance while supporting sales, merchandising, and inventory execution. In close partnership with the sales team, you help deliver outstanding customer experience by combining deep animal-care knowledge with strong operational discipline. This role is ideal for someone passionate about animal welfare who enjoys teaching others and contributing to a collaborative team environment.

Job Responsibility:

Ensure the health, safety, and proper care of all companion animals and aquatic life in accordance with Petco standards, policies, and procedures
Complete and verify required animal care tasks, including hourly animal health checks, wellness documentation, maintenance logs, and incident reports
Ensure proper handling, documentation, and care of relinquished and adoption animals
Serve as the primary resource for animal care education for customers and PCC partners
Adhere to and promote all safety, animal welfare, and loss prevention procedures
Deliver knowledgeable, compassionate, and solution-focused service to customers
Actively support customer interactions using Petco’s selling model
Promote a culture of teamwork, inclusion, and collaboration across the PCC
Mentor and educate partners on animal care standards, maintenance routines, and best practices
Maintain professional, clean, and well-presented animal habitats and aquatic areas
Support the achievement of department sales, margin, and shrink goals
Ensure merchandise is stocked, priced, and displayed to Petco standards, with a primary focus on companion animals and aquatics
Efficiently order live animals, supplies, and related merchandise in partnership with the sales team to support inventory integrity and business goals
Analyze inventory data and identify opportunities to improve in-stock levels, shrink, and operational efficiency
Participate in animal and aquatic-related physical inventory counts
Assist with opening and closing procedures as assigned
Perform additional duties and special projects as needed to support Pet Care Center operations
Verify all animal care and maintenance tasks are completed according to established schedules
Perform routine housekeeping duties, including cleaning habitats and tanks, sweeping and mopping floors, dusting, and facing merchandise
Ensure compliance with all regulatory, operational, and safety standards
Process register transactions accurately and efficiently
Evaluate customer needs and escalate concerns to the Leader on Duty when appropriate
Support Omni-channel and in-store initiatives through consistent execution and customer engagement

Requirements:

Minimum of 1 year of experience working with or caring for companion animals and aquatic life
Strong knowledge of animal care, husbandry, and maintenance practices
Demonstrated ability to educate others and communicate effectively
Strong customer service mindset with an aptitude for selling behaviors
Basic business, math, and inventory management skills
Strong organizational, interpersonal, and communication skills
High school diploma or GED preferred
Completion and ongoing maintenance of the Petco Animal Care Certification Program required

What we offer:

Purpose-driven work that makes a difference for pets and people
A welcoming, inclusive team environment
Opportunities to learn, grow, and explore career paths
A fun, fast-paced role where no two days are the same
health and financial benefits, 401K, incentives, and PTO

Additional Information:

Job Posted:
March 22, 2026

Employment Type:

Parttime

Work Type:

On-site work

Petco Animal Supplies Stores, Inc - All Job Offers

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