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Department: 60943 Wake Forest Baptist Medical Center - Lab: Operating Room Pathology. Status: Full time. Benefits Eligible: Yes. Hours Per Week: 40. Schedule Details/Additional Information: Shift is from 12:00pm-8:30pm including a 30 minute lunch break.
Job Responsibility:
Facilitates the accessioning and preparation of inpatient, outpatient and outreach anatomic pathology specimens in a timely manner, by entering patient data and physician order information into various systems
Provides excellent customer service to achieve maximum customer satisfaction. Facilitation of this process includes transporting specimens to various lab departments in accordance with QA and department policies and procedures
Prioritizes registrations in the order of the patient's acuity level that is determined by the clinical staff where appropriate
Develops and maintains knowledge and skills to identify insurance plans correctly and updates the patient information and the insurance database where appropriate
Ensures completeness and accuracy of registration data by reviewing the patient and order information prior to ordering in the various LIS systems. Recognizes and follows up on incomplete or inconsistent registration information and contacts Client Services to obtain the needed information where appropriate
Follows proper safety and identification procedures when dealing with patients and/or specimens under any circumstance or environment by properly identifying patients prior to placing orders, labeling specimens correctly and notifying coworkers and involved lab sections when misidentifications are encountered
Requirements:
High school diploma
Lab tech or equivalent related clinical experience with two years anatomic pathology experience preferred
Superb interpersonal and communication skills
Demonstrates technical skills
Evidence of sensitivity to customer service
Strong initiative and ability to work independently
Flexibility and calmness in stress situations
Superior skills in problem analysis, problem solving, and structured thinking
Well organized
Capable of critical thinking, reasoning, deduction, and inference while displaying the ability to draw accurate conclusions
What we offer:
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance