Analytics Senior Manager, Wells Fargo

Wells Fargo

Location:
United States, Charlotte ▼
Chandler

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Fraud & Claim Management's Fraud Detection Strategies team is hiring an Analytic Senior Manager to lead a team of Analytic Consultants responsible for fraud risk analysis, reporting, and fraud strategy development as it relates to Digital Money Movement. The position is specifically responsible for the Digital loss line and further aligned losses including linked account takeover losses due to pre-transactional fraud events.

Job Responsibility:

Manage digital money movement portfolio’s – BP(BillPay)/ OLW(Online Wires)/M2M(internal transfers), Zelle sending and Receiving, Interfi (In/Out) and other digital products
Maintain functional ownership of various aspects including technical advisory, delivery infrastructure, communication, and engagement strategy and other key strategic aspects of the function
Lead large, companywide complex projects and initiatives
Identify and integrate external market factors that impact or drive business outcomes
Build analytical capabilities and lead efforts to go above and beyond both fraud reduction goals and operational expense goals
Define measurement standards and collaborate companywide to achieve consistent agreement and application of definitions, measurements, and interpretation
Manage and direct multiple levels of managers to ensure effective consultation and recommendation based on key financial models and complex non-model quantitative tools
Advise more experienced leadership and executive management on issues with high, critical impact on the success of the company
Set guidelines for compliance and risk management requirements for supported area and work with other stakeholders to implement key risk initiatives
Serve as an industry expert
Interface with external agencies, regulatory bodies, and/or industry forums
Communicate and provide strategic consultation to more experienced leaders throughout the organization
Collaborate across the company to predict current and future needs
Manage allocation of people and financial resources for analytics
Develop and guide a culture of talent development to meet business objectives and strategy

Requirements:

6+ years of Analytics experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
3+ years of management or leadership experience
3+ years direct management experience
4+ years of fraud risk management experience
4+ year experience with digital money movement, BP(BillPay)/ OLW(Online Wires)/M2M(internal transfers), Zelle sending and Receiving, Interfi (In/Out) and other digital products
4+ years of experience with SAS or SQL, or other data management, reporting and query tools
4+ years experience with utilization of Actimize to prevent and detect fraud
4+ years’ experience with fraud centric data and analysis within Wells Fargo, including an analytical approach around risk determination and operationalized fraud strategy development
Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members
Experience communicating complex statistical information to all levels of the organization
Strong time management skills and ability to meet deadlines
Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
Ability to exercise independent judgment and creative problem-solving techniques
Ability to synthesize complex analytical findings into executive level communications
Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
Excellent verbal, written, and interpersonal communication skills
Knowledge and understanding of online authentication and fraud
Experience with providing practical business solutions that are implementable
Knowledge and understanding of Wells Fargo’s Digital products and services
Experience leading efforts with multiple stakeholder groups to ensure communication is open, goals are met, and continued success in the partnership is achieved
Excellent time management skills, ability to manage multiple projects simultaneously, determine priorities, meet deadlines, and work in a fast-paced environment

Nice to have:

Experience leading efforts with multiple stakeholder groups to ensure communication is open, goals are met, and continued success in the partnership is achieved
Knowledge and understanding of Wells Fargo’s Digital products and services
Ability to synthesize complex analytical findings into executive level communications

What we offer:

Hybrid, 3 days in the office, 2 remote
Ability to travel up to 10% of the time

Additional Information:

Job Posted:
May 09, 2025

Expiration:
May 18, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Analytics Senior Manager