Analytics & Optimisation Lead Job at 360 Resourcing Solutions (London)

Lead Advanced Analytics, Digital & AI Products

The Analytics Centre of Excellence (ACOE) at Airbnb, based in India, is a hub of...

Location

India , Bangalore

Salary:

2940000.00 - 4170000.00 INR / Year

Airbnb

Expiration Date

Until further notice

Requirements

Min 8 or more years in industry experience and a degree (Masters or PhD is a plus) in a quantitative field (e.g., Statistics, Econometrics, Computer Science, Engineering, Mathematics, Data Science, Operations Research)
Expert communication and collaboration skills with the ability to work effectively with internal teams in a cross-cultural and cross-functional environment. Ability to conduct rigorous analysis and communicate conclusions to both technical and non-technical audiences
Strong expertise in Python, SQL, A/B testing platforms and best practices
Expertise in EDA, hypothesis testing, significance testing, regression, clustering techniques, concepts of NLP/Text Mining, machine learning and deep learning techniques, language model fine-tuning etc
Understanding of LLM architectures (e.g., prompt chains, retrieval augmentation, orchestration frameworks like LangChain or DSPy)
Data engineering foundations, including ability to work with data engineering teams on pipeline design, metric computation jobs, data model changes, and maintaining reliable end-to-end metric systems
Familiarity with Agentic AI systems, human-in-the-loop design, and AI observability best practices
Experience partnering with internal teams to drive action and providing expertise and direction on analytics, data science, experimental design, and measurement
Experience designing and building metrics, from conception to building prototypes with data pipelines

Job Responsibility

Data thought partner to product and business leaders across marketplace teams through providing insights, recommendations, and enabling data informed decisions
Drive day to day product analytics and build scalable analytical solutions
Develop a deep understanding of how guests and hosts interact with our CS products including but not limited to AI Assistant, IVR and other agent assisting tools to improve the customer experience
Owning the product analytics roadmap, prioritisation & delivery of solutions in the Contact Center Product space
Own projects from start to end: building out timelines, key milestones, providing regular updates to product managers, analytics management and delivery against agreed timelines
Lead end-to-end measurement for AI systems, aligning metrics with business outcomes, user experience, and trustworthiness
Collaborate with engineering to define scalable logging and ensure observability across agentic and LLM workflows
Lead the design and evaluate A/B and causal tests to quantify impact of AI features and optimisations
Translate insights into strategic recommendations for senior leaders
shape product priorities through data

What we offer

bonus or incentives
one or more equity programs
benefits
Employee Travel Credits

Lead Analytics Engineer

As a Analytics Engineer in the Data Infrastructure Team at Prolific, you'll be a...

Location

United Kingdom

Salary:

Not provided

Prolific

Expiration Date

Until further notice

Requirements

Expertise in dbt & SQL: Deep experience with dbt and SQL to design, build, and maintain scalable data models
Cloud Technology Knowledge: Strong familiarity with cloud platforms like AWS, GCP etc
Data Accuracy Focus: Passion for ensuring high data quality through tests/assertions and robust documentation
Commercial Acumen: Ability to understand business needs and communicate effectively with non-technical stakeholders
Mentorship Ability: Advocate for best practices in logging and data modeling that supports robust and effective analysis, reporting , and experimentation
Collaboration: Skilled at working cross-functionally and translating complex technical concepts into actionable insights for the business
Process-Driven: Proficiency in designing repeatable and scalable workflows for data transformation

Job Responsibility

Building Data Models: Create complex dbt models, custom macros, and reusable packages. Optimise transformations and implement robust testing strategies to ensure data integrity and model performance
Ownership: Monitoring and maintaining dbt workflow jobs, ensuring smooth data refreshes and up-to-date pipelines.You will also be responsible for data models for BI analytics & company level reporting
Ensuring Data Accuracy: Writing tests and assertions to validate data integrity and consistency across models
Documenting and Standardizing: Creating and maintaining thorough documentation of dbt processes to ensure best practices within the BI team
Translating Complex Data Concepts: Acting as a key communicator, translating technical data issues into understandable business terms for stakeholders
Mentoring Team Members: Supporting junior analysts and data engineers, especially in setting up experimentation platforms and data best practices
Collaborating Across Teams: Working closely with the product, engineering, and BI teams to ensure data infrastructure supports evolving business needs

Lead Digital Analyst

In this key role, you’ll be responsible for delivering deep insights and actiona...

Location

United Kingdom , North East

Salary:

56000.00 GBP / Year

Blu Digital

Expiration Date

Until further notice

Requirements

Extensive experience in digital product analytics
Strong technical skills in tools like Google Analytics, SQL, and Python
Proven ability to translate data into clear, actionable insights

Job Responsibility

Delivering deep insights and actionable recommendations to optimise user engagement, product performance, and commercial outcomes across a range of digital platforms
Analysing user behaviour
Identifying emerging trends and market opportunities
Informing product strategy and decision-making at every stage of the product lifecycle
Leading by example within a growing analytics function
Mentoring junior analysts
Promoting best practices in data analysis and product performance reporting
Working closely with product managers, designers, and technical teams
Designing and delivering dashboards, performance reports, A/B tests, and customer journey analyses
Influencing product enhancements, feature prioritisation, and user experience improvements

Associate Manager, Marketplace & Refunds Optimisation

We’re looking for an Associate Manager, Marketplace & Refunds Optimisation to jo...

Location

Estonia , Tallinn

Salary:

Not provided

Bolt

Expiration Date

Until further notice

Requirements

4+ years of experience in Customer Experience, Strategy & Operations, Merchant Operations, Program Management, or similar roles within services, marketplaces, or tech-enabled businesses
Experience in process optimisation, operational excellence, policy management, or service recovery
Strong analytical skills with proficiency in data tools such as SQL, Looker, Tableau, or similar
Comfortable interpreting statistical results (distributions, correlations, experiments) and transforming data into business solutions
Excellent communication and stakeholder management skills, with experience collaborating across global teams
Strong organisational and project management abilities — able to lead multiple initiatives simultaneously

Job Responsibility

Refund Governance & Policy. Define and scale a global refund governance framework, ensuring fair, consistent, and financially sustainable policies across markets. Lead policy improvement and change-management initiatives in collaboration with central and local teams
Data Analysis & Insights. Deep-dive into refund and deduction data to understand the drivers of refund costs, post-issue churn, and automation accuracy. Maintain and improve dashboards and reports covering refund % of GMV, re-order rate after service issues, and ticket accuracy. Translate analytical findings into clear, actionable recommendations
Process & Project Management. Manage cross-functional projects focused on improving refund efficiency, fairness, accuracy, and automation. Partner with multiple global stakeholders, like CS Experience, Product, Merchant Operations and also with local teams to drive alignment and execute improvements
Stakeholder Management. Build strong, trust-based relationships with teams across HQ and local markets. Act as the domain expert for refund-related processes and tooling, ensuring operational needs are represented in product development

What we offer

Play a direct role in shaping the future of mobility
Impact millions of customers and partners in 600+ cities across 50+ countries
Work in fast-moving autonomous teams with some of the smartest people in the world
Accelerate your professional growth with unique career opportunities
Get a rewarding salary and stock option package that lets you focus on doing your best work
Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork
Take care of your physical and mental health with our wellness perks

Fulltime

Senior UX and CRO Lead

A fantastic new role has arisen for a top retailer for a Senior UX and CRO Lead ...

Location

United Kingdom , Berkshire

Salary:

Not provided

Blu Digital

Expiration Date

Until further notice

Requirements

Previous experience in an optimisation role
Extensive knowledge and understanding of conversion rate optimisation, web analytics and user experience disciplines
Previous experience of A/B and MVT testing

Job Responsibility

Deliver A/B testing roadmap, better user experience and overall website optimisation to improve conversion rates
Responsible for the overall CRO and UX strategy for their flagship eCommerce website
Work with specialist agencies, third parties and relevant internal/external stakeholders to ensure end to end delivery of the UX/CRO initiatives and ongoing test roadmap
Develop and implement reporting framework for CRO and UX changes and provide regular briefing and KPI updates to senior stakeholders

Continuous Improvement Lead

We’re looking for a Continuous Improvement Lead to drive operational excellence ...

Location

United Kingdom , London

Salary:

45000.00 - 50000.00 GBP / Year

Pod Point

Expiration Date

Until further notice

Requirements

Minimum 5 years’ experience in a continuous improvement or process improvement role
Strong knowledge of Lean, Six Sigma, and process optimisation principles
Proven ability to manage multiple projects simultaneously
Analytical mindset with experience in data interpretation and decision-making
Excellent communication and interpersonal skills, able to influence at all levels
Proficiency with project management tools and data analysis platforms (Excel, Power BI, etc.)
Strong problem-solving skills and practical approach to solutions
Experience in operations or service industry environments preferred

Job Responsibility

Process Analysis & Optimisation – Analyse workflows, identify bottlenecks, and implement improvements to enhance efficiency and reduce waste
Lean & Six Sigma Application – Apply Lean, Six Sigma, and other methodologies to optimise operational processes and drive excellence
Data-Driven Insights – Work with analysts to interpret data, conduct root cause analysis, and present actionable recommendations to leadership
Project Leadership – Lead and deliver improvement projects, ensuring timely execution, alignment with business objectives, and measurable impact
Performance Monitoring – Track KPIs and performance metrics to measure success and sustain improvements over time
Culture of Innovation – Champion continuous improvement by providing training, fostering collaboration, and embedding a proactive approach to change

What we offer

Access for you and up to 5 family/friends to the 'UnMind' wellbeing platform
Pod Charger
Flexible hybrid working model
Work abroad for up to 20 days per year
Family & friend discount scheme
25 days holiday (plus Bank Holidays)
Very generous parental and family leave
Pension scheme with a 4.5% matched contribution
Eyecare scheme
Life insurance covering up to 4x your annual salary

Fulltime

Head of Marketing & Sales Analytics

As Head of Marketing & Sales Analytics, you'll lead the strategic analytics func...

Location

United Kingdom , Luton

Salary:

Not provided

TUI

Expiration Date

Until further notice

Requirements

Proven experience in marketing and sales analytics
Track record in leading analytics teams
Understanding of eCommerce metrics, digital marketing channels, attribution modelling, and performance measurement
Knowledge of forecasting methodologies and budget planning processes
Familiarity with data visualization tools and analytics platforms
Ability to communicate effectively with stakeholders at all levels
Passion for developing analytics talent and fostering a culture of innovation

Job Responsibility

Lead the strategic analytics agenda across marketing and sales
Partner with senior stakeholders to shape investment decisions and ecommerce strategies
Champion a test and learn culture
Oversee development of comprehensive reports and dashboards
Ensure delivery of actionable insights to marketing, sales and commercial teams
Track sales and marketing performance against forecasts and budgets
Provide detailed analysis of performance drivers
Work with trading teams to optimize on-site revenue and conversion
Lead the evolution of our analytics function
Work closely with group colleagues to future-proof our analytics architecture and capabilities

What we offer

Attractive remuneration
Discretionary bonus schemes
Generous travel benefits
Extensive health & well-being support
Flexible working
Dynamic working environment
Access to TUI Learning Hub
Opportunities to work on global projects and teams
Community involvement with local charity and sustainability initiatives like the TUI Care Foundation

Senior Data Analyst

Within AKQA, Data & Analytics is one of the fastest growing disciplines that is ...

Location

South Africa , Johannesburg

Salary:

Not provided

AKQA

Expiration Date

Until further notice

Requirements

Experience in digital analytics, UX/funnel optimisation, and A/B testing
Knowledge and mastery of relevant analytics systems and data sources such as: web analytics (Google Analytics), funnel / flow analysis (Content Square), CRM, Survey (Usabilia), BI tools (Tableau, PowerBI), other 3rdparty sources, etc.
Ability to connect a client’s business goals to a complete measurement plan that defines the metrics, systems, and methodologies needed to meet those objectives
Strong background in data analysis and insight generation, using statistically sound analytical techniques to provide robust descriptive data sets that inform, shape, and defend a business/brand/experience strategy
Highly developed communication and story-telling skills, to be able to connect those insights in a way that tells a clear story and leads to clear action – across a variety of formats (reports, presentations, interactive dashboards)
Experience in designing a detailed tracking strategy and ensuring rich data capture, as part of tag management (GTM), QA, and implementation guidance to dev team/partners
Familiarity with creating strategic testing frameworks, learning agendas and associated tools and methodologies, like using Google Optimise and analysing statistical significance

Job Responsibility

Passionate about using data to derive insights and provide optimization recommendations that create better connections with consumers
Responsible for defining measurement and testing frameworks to business results for our clients

Analytics & Optimisation Lead

360 Resourcing Solutions

Location:
United Kingdom , London

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 12, 2026

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