Analytics Manager - Fixed Term 12 Month Contract Job at RX Global (Richmond)

Job Description

The Analytics Manager will be part of the Digital Product Analytics team within RX's Global Technology function, working closely with colleagues across Digital Products and the wider business. This role plays a key part in building a data-driven culture by leading analytics initiatives that help teams make better, more informed decisions. You will combine hands-on analytics expertise with the ability to translate data into clear, practical insights for a wide range of stakeholders. Working in partnership with Digital Product teams, you will help shape meaningful KPIs and North Star Metrics that reflect product performance and customer value. You will also contribute to the vision of delivering accessible, high-quality, self-serve analytics across RX—always with a focus on usefulness, commercial impact, and quality.

Job Responsibility

Lead end-to-end analytics delivery, from scoping and approach design through to insight generation and impact
Partner with Commercial, Marketing and Operational teams to review commercial performance to support pricing strategies, revenue opportunities, and adoption and roll out
Own and maintain North Star Metrics (NSMs) and associated reporting for Digital Products
Translate stakeholder needs into clear, high-quality analytics outputs that enable confident decision-making
Own and evolve core Digital Product reporting assets, including product metrics and KPI dashboards
Deliver commercial analytics assets that support Digital Product teams and Business Units
Champion a data-driven, collaborative analytics culture across Digital Products and beyond
Provide guidance and quality oversight for analytics delivery from the BI function
Act as a day-to-day supervisor for 3-5 analysts

Requirements

Significant experience delivering analytics insights within a digital, product, or data environment
Proven ability to lead analytics initiatives and manage multiple workstreams effectively
Experience defining and working with KPIs for digital or web-based products
Strong communication skills, with the ability to explain insights clearly to varied audiences
Demonstrated stakeholder management skills, working independently and collaboratively
Practical experience using SQL and Python for data analysis (or equivalent tools)
Familiarity with BI and analytics platforms such as Power BI, Tableau, or similar tools
Experience using digital analytics platforms (e.g. Google Analytics, Mixpanel, Adobe Analytics) and cloud-based data environments

What we offer

Generous holiday allowance with the option to buy additional days
Health screening, eye care vouchers and private medical benefits
Wellbeing programs
Life assurance
Access to a competitive contributory pension scheme
Save As You Earn share option scheme
Travel Season ticket loan
Electric Vehicle Scheme
Optional Dental Insurance
Maternity, paternity and shared parental leave
Employee Assistance Programme
Access to emergency care for both the elderly and children
RECARES days, giving you time to support the charities and causes that matter to you
Access to employee resource groups with dedicated time to volunteer
Access to extensive learning and development resources
Access to employee discounts scheme via Perks at Work

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Analytics Manager - Fixed Term 12 Month Contract

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