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We are looking for a passionate Analytics Engineer to join the Customer & Partner Care Product & Tech pillar. This is a critical new hire focused on building the foundational data layer that powers our product insights. You will play a pivotal role in enabling our Product Analysts to work with high-quality, reliable, and well-modelled data. Our team focuses on the end to end lifecycle for partners on our platform, and supports customers and partners in their moments of need. As part of a multidisciplinary team, you will transform raw data into clean, logical structures optimised for analysis and decision-making. You will work closely with Product Analysts, Data Engineers, and Product Managers to ensure data is actionable for product development, behavioral analysis, and operational efficiency.
Job Responsibility:
Provide clean, transformed data ready for analysis by designing and building scalable data models (using Kimball or Inmon techniques) within our data warehouse
Partner closely with Product Analysts to understand their data requirements for tracking user behavior, measuring KPIs, and designing experiment (A/B testing) frameworks
Apply software engineering best practices to analytics code, including version control (Git), testing, and CI/CD for models built with dbt and SQL
Create and maintain reliable data workflows and pipelines using modern tools like Airflow and dbt
Connect data models to visualisation platforms like Tableau or Looker, ensuring a "single source of truth" and support with maintaining a high-quality and well-governed semantic layer for use in analyst-owned data products
Maintain comprehensive data documentation and definitions to ensure metrics are consistent and well-understood across the Customer & Partner Care pillar
Contribute to shared tools and engineering standards within the wider JET data community
Requirements:
Proven experience in an Analytics Engineering or Data Engineering role, ideally within a fast-paced digital product environment
Advanced SQL skills and hands-on experience applying data modelling techniques to complex, real-world data problems
Production experience with dbt for transformation and Airflow for orchestration, building and maintaining production-level ETL/ELT data pipelines
Proficiency in Python for building data pipelines, scripting and automation
Proficiency in cloud data warehousing platforms, such as Google BigQuery or similar
A strong grasp of software engineering principles, including version control (Git) and automated testing methodologies in a data environment
A logical thinker with keen attention to detail and a sound understanding of relational data models
A collaborative mindset, eager to share knowledge and explain technical data concepts clearly to both technical peers (Analysts) and non-technical stakeholders