Analyst - Social Listening & Insights Job at Trailer Park Group (Hollywood)

Social Media Analyst

Join a globally recognized leader in the fashion and lifestyle industry. You’ll ...

Location

United States , NY

Salary:

31.03 - 34.48 USD / Hour

Aquent

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Marketing, Communications, or a related field, or equivalent practical experience
1-3 years of experience in social media, community management, or digital marketing, preferably within a fashion, beauty, or lifestyle brand
Strong understanding of major social platforms, including their trends, best practices, and competitive analysis techniques
Exceptional written and verbal communication skills, with the ability to manage community interactions with empathy and maintain an on-brand tone
Proven experience with social media management and analytics tools
Highly organized with strong project management skills, capable of managing content calendars, reporting, and cross-team collaboration effectively
Comfortable thriving in a fast-paced environment, adept at balancing multiple priorities and deadlines
A genuine passion for building engaged online communities and identifying cultural, user-generated content (UGC), and influencer opportunities
A self-starter mentality, eager to take initiative and drive projects forward
Strong analytical skills, capable of extracting insights from data

Job Responsibility

Community Engagement: Serve as the authentic voice of the brand, fostering meaningful conversations and building a positive, connected community across social channels
Cultural & Competitive Intelligence: Act as a brand anthropologist, tracking competitor and category activity to understand trends, messaging, and consumer responses
Content & Insights Contribution: Provide weekly social listening summaries, translating community sentiment and cultural signals into actionable inputs for creative briefs and content priorities
Platform Growth & Optimization: Support the strategic expansion of a key visual content channel, identifying repurposable content and opportunities to grow engagement
Operational Excellence: Ensure seamless day-to-day execution by assisting with content scheduling and tagging across platforms

What we offer

subsidized health, vision, and dental plans
paid sick leave
retirement plans with a match

Fulltime

Senior Marketing Data Analyst - Social Analytics Lead

The Global Marketing Engines and Experiences (E&E) team within Microsoft is resp...

Location

United States , Redmond

Salary:

106400.00 - 203600.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Master's Degree in Mathematics, Analytics, Data Science, Engineering, Computer Science, Business, Economics or related field AND 2+ years experience in data analysis and reporting, data science, business intelligence, or business and financial analysis
OR Bachelor's Degree in Statistics, Mathematics, Analytics, Data Science, Engineering, Computer Science, Business, Economics or related field AND 4+ years experience in data analysis and reporting, data science, business intelligence, or business and financial analysis
OR equivalent experience
Master's Degree in Mathematics, Analytics, Data Science, Engineering, Computer Science, Business, Economics or related field AND 6+ years experience in data analysis and reporting, data science, business intelligence, or business and financial analysis
OR Bachelor's Degree in Statistics, Mathematics, Analytics, Data Science, Engineering, Computer Science, Business, Economics or related field AND 8+ years experience in data analysis and reporting, data science, business intelligence, or business and financial analysis
OR equivalent experience

Job Responsibility

Social Listening & Brand Intelligence: Own the end-to-end social listening strategy and execution to monitor brand health, product sentiment, campaign performance, customer feedback, and emerging trends across all Microsoft properties and competitive landscapes
Build and optimize social analytics frameworks that connect social conversations, influencer content, and competitive activities to business outcomes including brand perception, share of voice, registrations, and pipeline performance
Identify patterns, sentiment drivers, and conversation trends in social data to inform brand positioning, content strategy, and crisis response protocols
Establish measurement standards and KPIs for social listening programs across E&E and partner organizations
Influencer Analytics & Measurement: Design and implement comprehensive influencer analytics frameworks to measure influencer impact, reach, engagement quality, sentiment influence, and return on investment across paid and organic social campaigns
Integrate Sprinklr influencer data with campaign performance systems (Adobe, Marketo) to attribute influencer activities to key outcomes like registrations, content engagement, and customer advocacy
Develop executive-ready influencer performance dashboards that clearly communicate influencer contribution to brand awareness, consideration, and demand generation
Partner with Brand and PMM teams to optimize influencer selection, content strategies, and investment allocation based on data-driven insights
Competitive Intelligence & Market Positioning: Own competitive intelligence reporting and analysis, tracking competitor social strategies, share of voice, sentiment trends, campaign tactics, and market positioning across key product categories and business segments
Surface emerging threats, opportunities, and market shifts through proactive social monitoring and deliver timely, actionable competitive insights to Brand, PMM, CI, and senior leadership

Fulltime

Customer Care Analyst

The Customer Care Analyst is responsible for demonstrating high-quality reputati...

Location

Canada , Laval

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Bachelor's degree in marketing or communications preferred
3+ years' experience in Customer Relations or Reputation Management
Focus on Social Media experience is preferred
Proven ability to correspond on social media platforms with proper grammar, spelling, and rules of composition
Proven ability to effectively communicate with customers over the phone in a professional manner
Experienced in managing call center operations, including monitoring queues, ensuring SLA adherence, and optimizing team performance
Demonstrated Advanced Troubleshooting Skills: Proficient in handling complex cases by taking ownership of testing, diagnosing root cause issues, and collaborating with internal teams to implement solutions
Communication and Interpersonal Skills: Strong written and verbal communication skills across social media and phone interactions, with excellent grammar, active listening, and comprehension
Skilled in utilizing digital analytics to develop data-driven strategies that improve service level agreements (SLAs) and enhance customer satisfaction
Skilled in interpreting data insights to identify trends, inform decision-making, and develop effective strategies that drive performance and business outcomes

Job Responsibility

Utilize digital analytics to enhance performance and customer satisfaction
Address advanced customer inquiries via phone, email, and chat
Manage complex inquiries beyond first-level capabilities
Conduct daily audits and quality checks on cases and calls
Ensure timely responses to inquiries, adhering to SLAs
Maintain prompt response times for social media interactions
Oversee phone queues and manage call overflow
Use Genesys status indicators appropriately
Report errors in Salesforce cases promptly
Adhere to marketing initiatives and organizational policies

What we offer

Group Insurance Program: health and dental care, long-term disability, life insurance, health spending account
Pension Plan
Share Purchase Plan
Paid Time Off: vacation days, sick days, and personal days
Employee Discounts
Training and Development: workshops, seminars, and online courses
Recognition and Rewards
Mentorship Program
Scholarship Program

Fulltime

Social Insight Analyst

Salt is working with a globally recognised brand, seeking a bilingual (English a...

Location

United Kingdom , London

Salary:

Not provided

Salt

Expiration Date

Until further notice

Requirements

To be able to speak English and Mandarin proficiently
Experience working in digital insights, with strong experience in social listening
Exposure to a range of tools, including Google Analytics and Brandwatch

Job Responsibility

Work closely with the wider insights team to translate internal briefs into analytical projects, and conduct analysis using a range of in-house tools to derive actionable insights
Work across a range of digital touchpoints, including social listening/analytics
Provide qualitative and quantitative analysis and insight to inform brand and marketing strategy, digital marketing content, communications, and new product development
Build and test queries on in-house tools, and create well-crafted visualisations, primarily in PowerPoint

Director, Audience Insights & Segmentation

We are looking for a remote Director, Audience Insights & Segmentation (Contract...

Location

United States , New York

Salary:

50.00 - 55.00 USD / Hour

Solomon Page

Expiration Date

Until further notice

Requirements

Any former Associate Director, Director or head of consumer insights serving as a consultant or fractional leader. Both consumer insights research agency (Quant and Qual), or social listening research startup experience welcome. Preferably someone with more senior experience leading and commissioning projects end to end and managing analysts or vendors to complete the work.
8+ years marketing experience with 5+ years' experience audience insights and/or social listening research
Need someone who can build highly visual (almost editorial) and impactful decks quickly and efficiently while coaching a junior team on the work of the work
Strong understanding of methodology, data, and systems best leveraged for research
High ability to create visualization of data and find the ways to improve data with various sources of second and third party information is a plus
Diverse-minded, curious, creative and solution-oriented
Demonstrated ability to generate strategic insights from rigorous analysis
Experience in a highly complex, matrixed organization with a proven track record of working cross-functionally to drive change
Exceptional communication and interpersonal skills, with the ability to collaborate and drive consensus across multiple teams and functions

Job Responsibility

Leverage first- and third-party data sets to generate audience strategies, deploy those learnings to refine audience segments, and accelerate effectiveness across brands
Partner with Brand counterparts to provide analytical expertise to enable the audience data strategy and insights that empower performance media initiatives
Utilize proprietary and syndicated tools to create and present analyses across the company's portfolio that convey a clear audience story that can be translated into insights / segments for marketing campaigns
Work with a team of brand-aligned embedded resources to ensure audience insights and trends are effectively infused into brand vision, positioning, and growth strategies
Work in close collaboration with brand marketing leaders to ensure their audience needs are being met and manage priorities
Craft audience insights into compelling narratives that inform and drive to key business decisions
Act as key collaborator and resource for brands during planning process with 360-degree view of portfolio-wide insights to improve go-to-market approach
Serve as the engine of brand's insight generation activities and support the Sr. Director of Audience Intelligence in effectively communicating how to integrate learnings into media and marketing activities swiftly
Partner with Media Agency partners to generate and infuse key takeaways into activation activities
Collaborate with Audience Data team to bring together holistic strategy across brand portfolio and enable successful campaigns

What we offer

medical
dental
401(k)
direct deposit
commuter benefits

Fulltime

Communications Manager

As the Communications Manager, you will be responsible for executing Highspot’s ...

Location

United States , Seattle

Salary:

97000.00 - 132000.00 USD / Year

Highspot

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Communications, Marketing, Journalism, or a related field, or equivalent experience
3-4+ years of experience in communications, PR, corporate marketing, or social media (B2B SaaS preferred)
Proven experience executing earned media and organic social programs
Strong writing and editing skills, with the ability to adapt messaging by channel and audience
Experience working with PR agencies and cross-functional stakeholders
Familiarity with social publishing, analytics, and listening tools (Sprout Social, Meltwater, or similar)
Ability to manage multiple initiatives and deadlines in a fast-paced environment
Data-informed mindset with a focus on impact and outcomes

Job Responsibility

Execute Highspot’s earned media, organic social, and executive communications programs
Partner with the VP of Corporate Marketing and Head of Market Influence to develop and execute Highspot’s earned media and communications strategy
Own day-to-day execution across earned media, organic social, and executive communications
Translate Highspot’s AI, GTM performance, and customer impact narratives into compelling, channel-specific storytelling
Execute proactive media pitching and story development
Pursue and secure award and speaking opportunities
Amplify press coverage, thought leadership, customer stories, and event moments across owned and social channels
Support analyst relations programs
Manage day-to-day organic social publishing, engagement, and optimization across LinkedIn and priority channels
Develop and execute executive social strategies

What we offer

Comprehensive medical, dental, vision, disability, and life benefits
Health Savings Account (HSA) with employer contribution
401(k) Matching with immediate vesting on employer match
Flexible PTO
8 paid holidays and 5 paid days for Annual Holiday Week
Quarterly Recharge Fridays (paid days off for mental health recharge)
18 weeks paid parental leave
Access to Coaches and Therapists through Modern Health
2 volunteer days per year
Commuting benefits

Fulltime

Organic Social Analyst

This position sits in our Creative & Media craft. We combine data, technology, c...

Location

United Kingdom , London

Salary:

Not provided

DEPT®

Expiration Date

Until further notice

Requirements

Relevant experience within a social media analytical role at a digital/creative agency or internally at a consumer focused brand
Strong understanding of key social media platforms and the key metrics and data points associated with them
Ideally an understanding of both organic and paid social media, with organic being priority
Advanced proficiency reporting across a number of social media platforms including but not limited to TikTok, Facebook, Instagram, YouTube, & Pinterest
Expertise in social listening platforms like Pulsar/Brandwatch
High proficiency in Excel/Google Sheets skills, comfortable with formulas & manipulating large data sets
An inquisitive and numerical mindset
Excellent time management and organisational skills with a high attention to detail
Good understanding of how to develop social first creative
Understanding of how organic social can play a role in helping clients meet their overall business objectives

Job Responsibility

Develop reports delivering accurate results in a timely manner outlining KPIs that align with client objectives
Manage & manipulate data in Google sheets, using formulas for ease
Automating the data sets where possible to speed up & improve the workflow
Deliver insights related to the data to tell a cohesive story of performance over a set period or time or for a specific campaign
Lead the vision for how cross-platform data can be utilised to inform optimal content creation and distribution
Work with clients internal analytics team to supplement any platform data with other relevant client data
Contribute insights and strategic thinking to all areas of the business (content, technology, media, data)
Stay on top of platform and content trends, specifically regarding data insights best practices
Utilise social listening tools to monitor brand sentiment, trends and surface key talking points and topics of relevance for creative responses
Ensure constant innovation across all deliverables

What we offer

A flexible, hybrid working policy
The choice of medical healthcare providers (Bupa or Medicash)
25 days holiday plus bank holidays and your birthday off each year
Company pension scheme
EAP scheme
Ride to work scheme
Enhanced family friendly policies
Buddy Program
Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities

Fulltime

New

Senior Organic Social Analyst

This position sits in our Marketing & Technology service based in London. We com...

Location

United Kingdom , London

Salary:

Not provided

BASIC/DEPT®

Expiration Date

Until further notice

Requirements

Proven experience in a social media analytics role within a digital or creative agency, or in-house at a consumer-focused brand
Inspirational leadership style, able to foster a proactive, energised, and collaborative team culture
Exceptional client relationship management skills, including experience partnering directly with senior-level stakeholders on strategic initiatives
Deep understanding of the digital and social landscape, with awareness of industry shifts and evolving client needs
Expert knowledge of major social platforms and the performance metrics, analytics tools, and data points that underpin them
Advanced reporting proficiency across platforms such as TikTok, Facebook/Instagram, Snapchat, YouTube, and X/Twitter, and familiarity with Google Analytics or similar tools
Hands-on expertise with social listening tools, including platforms like Pulsar and Brandwatch
Advanced Excel/Google Sheets skills, with the ability to build structured, scalable analysis
Exceptional time management and organisational skills, paired with strong attention to detail
Understanding of social-first creative development, and how data can inform and enhance creative strategies

Job Responsibility

Lead, manage, and inspire a high-performing team, providing ongoing mentorship and guidance
Partner with senior leadership (Head of Paid Social, Head of Digital Strategy, and Head of Media Strategy) to shape long-term media strategies, define tactical plans, and ensure excellence across planning and execution
Serve as a senior strategic advisor to key clients, offering direction on strategy, performance optimisation, and cross-channel planning while fostering strong, trust-based relationships
Drive team development by designing and initiating training and upskilling programmes to elevate overall team capabilities
Develop reporting frameworks to ensure accurate, timely delivery of performance insights aligned with client objectives, including audit and data-quality checks
Lead the vision for data utilisation, defining how cross-platform insights, client analytics, and content performance can inform smarter content creation, distribution, and optimisation
Leverage social listening tools to monitor brand sentiment, trends, and emerging conversation topics, translating insights into actionable creative opportunities
Champion innovation, continuously improving reporting processes, exploring new technologies, and introducing enhanced methodologies to strengthen our analytical and strategic capabilities
Contribute strategic insights across content, technology, media, and data to support broader business initiatives and enhance cross-functional alignment
Present work confidently to both internal and external stakeholders, acting as a senior representative of the team and a trusted expert.

What we offer

A flexible, hybrid working policy
The choice of medical healthcare providers (Bupa or Medicash)
25 days holiday plus bank holidays and your birthday off each year
Company pension scheme
EAP scheme
Ride to work scheme
Enhanced family friendly policies
Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®
A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards
Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!

Fulltime

Analyst - Social Listening & Insights

Trailer Park Group

Location:
United States , Hollywood

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 13, 2025

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Location:United States , Hollywood

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Nice to have:

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Job Posted:December 13, 2025

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