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Analyst, Settlement Operations

Poland, Warsaw · Job Posted June 15, 2026
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Job Responsibility

  • Act as a primary point of contact for settlement-related inquiries, managing requests through structured workflows (work orders)
  • Investigate and resolve day-to-day settlement issues, including payment delays or non-receipt, settlement failures and discrepancies, value date and reconciliation issues, settlement setup or configuration gaps
  • Analyze and explain settlement outcomes to internal stakeholders and customers, providing clarity on settlement flows, positions, and financial charges
  • Support investigation of settlement discrepancies, variances, and reconciliation differences, ensuring accurate and timely resolution
  • Provide settlement process expertise to Customer-facing teams (CTS, Account Management) and Implementation teams, supporting client onboarding, configuration changes, issue prevention and readiness
  • Act as a trusted advisor on settlement processes, including funding requirements, cut-off timelines, and operational best practices across markets
  • Support inquiries related to settlement advisements and reporting, including reconciliation between payments, billing, and reporting outputs
  • Collaborate with global stakeholders to support settlement service setup, changes, and issue resolution, ensuring accuracy and minimizing downstream risk
  • Identify and drive process improvements to enhance operational efficiency and reduce recurring issues
  • Contribute to knowledge sharing and cross-training initiatives to support team resilience and follow-the-sun coverage
  • Build and maintain strong relationships with internal stakeholders and customers worldwide

Requirements

  • Bachelor's degree in Finance, Accounting, Business, or related field
  • Strong analytical and problem-solving skills, with high attention to detail
  • Ability to manage time-sensitive issues with financial impact in a fast-paced environment
  • Experience in Operations and handling operational inquiries or issue resolution (preferably in payments, banking, or financial operations)
  • Understanding of settlement, reconciliation, or payment flows is an advantage
  • Exposure to banking systems, SWIFT messaging, or financial platforms is a plus
  • Strong communication skills, with the ability to explain complex topics clearly to different audiences
  • Ability to manage multiple priorities and collaborate across global teams
  • Proactive, solution-oriented mindset with a focus on continuous improvement

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