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The Analyst, Sales Compensation is an integral role on the Revenue Strategy & Operations team, responsible for the accurate execution and continuous improvement of incentive compensation plans across segments of our global sales and post sales organizations. At ServiceTitan, we view sales compensation as a powerful tool to drive our business outcomes of sustainable growth. You will be instrumental in that process, across the sales comp life cycle - from plan strategy / design to plan execution, analysis and optimization.
Job Responsibility:
Own and manage incentive compensation programs across multiple go-to-market functions within our Sales and Customer Success organizations
Execute and administer the end-to-end monthly commissions process, ensuring timely and accurate payouts in accordance with plan policies and company guidelines
Serve as a strategic advisor to Sales Leadership, Sales Operations, and Finance - leveraging data-driven insights to evaluate plan effectiveness, recommend enhancements, and shape incentive structures that drive performance and growth
Partner cross-functionally on strategic initiatives such as plan design, review cycles, and policy updates that align compensation programs with evolving company objectives
Translate complex data and plan logic into clear, actionable insights for stakeholders, ensuring alignment, transparency, and understanding across the organization
Support SOX compliance activities, process documentation, and internal controls related to commissions
Drive continuous improvement of workflows, tools, and governance processes that ensure consistency and efficiency
Requirements:
2-4+ years of work experience in a combination of Sales/Incentive Compensation, Commissions Operations, Revenue Operations or Financial Planning & Analytics within a SaaS or high-growth environment
Demonstrated success managing complex data sets with exceptional attention to detail and accuracy
Advanced proficiency in Excel / Google Sheets
familiarity with automated commission platforms (CaptivateIQ, Xactly, SAP Commissions, Anaplan, etc.) preferred
Strong analytical, problem-solving, and communication skills
ability to translate data into actionable insights
Proven collaboration skills in a fast-paced environment, balancing multiple priorities under tight deadlines
A mindset of ownership and continuous improvement - always seeking ways to optimize processes and enhance the end-user experience
Nice to have:
Prior exposure to supporting Post-Sales or Customer Success organizations on variable compensation plans, including understanding of crediting, plan governance, and payout nuances
What we offer:
Flexible time off
Ample learning and development opportunities
Comprehensive onboarding program
Leadership training for Titans at all levels
Great work is rewarded through Bonusly, peer-nominated awards, and Founders Club
Company-paid medical, dental, and vision (with 100% employer paid options and 80% coverage for dependents)
FSA and HSA
401k match
Telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more
Parental leave and support
Up to $20k in adoption reimbursement
On demand maternity support through Maven Maternity