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Analyst, Risk Operations

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Location:
United States , Allentown

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Category:
Finance

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Contract Type:
Not provided

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Salary:

54100.00 - 97800.00 USD / Year
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Job Description:

This role involves performing detailed application and/or account analysis using weighted profiling and investigative data from several sources, including any FCRM systems, consumer credit analysis, third-party and government resources, payment and billing data, and specific reports to assess risk or payment performance issues. This role interprets, organizes, and compiles said data applying sophisticated investigative, analytical techniques and/or financial statement analysis to review and decision within confines of several key departmental controls, SLAs and metrics.

Job Responsibility:

  • Perform in-depth analysis and/or investigation of accounts and/or applications to effectively analyze, compile, organize and interpret data from multiple resources
  • Provide ongoing portfolio management to monitor key FCRM health metrics through ongoing analysis using FCRM systems and multiple data sources
  • Develop strategic partnerships with internal groups to help manage day to day business processes and escalations
  • Proactively participate in system automation, process documentation & standardization, process & efficiency improvements initiatives
  • Escalation/communication among TMUS team members, inside & outside of the credit department

Requirements:

  • Associate's Degree Business Administration, Finance, Management or related subject area or experience
  • 2-4 years - Related experience
  • Less than 2 years - Experience in commercial lending, banking, fraud, accounting or related field
  • Less than 2 years - Financial statement analysis experience, fraud investigations experience, collections, customer service or related field
  • Microsoft Office
  • Cross Functional Relationships Ability to build lasting and effective working relationships with both internal and external partners to drive resolutions
  • Detailed Organization Strong organizational and time management skills
  • effectively balance multiple priorities and meet deadlines
  • Communication Superior oral and written communication skills including the ability to flex communication style and to communicate effectively at all organizational levels
  • At least 18 years of age
  • Legally authorized to work in the United States

Nice to have:

  • Chartered Financial Analyst (CFA)
  • Certified Fraud Examiner (CFE)
What we offer:
  • competitive base salary and compensation package
  • annual stock grant
  • employee stock purchase plan
  • 401(k)
  • access to free, year-round money coaches
  • medical, dental and vision insurance
  • flexible spending account
  • employee stock grants
  • paid time off
  • up to 12 paid holidays
  • paid parental and family leave
  • family building benefits
  • back-up care
  • enhanced family support
  • childcare subsidy
  • tuition assistance
  • college coaching
  • short- and long-term disability
  • voluntary AD&D coverage
  • voluntary accident coverage
  • voluntary life insurance
  • voluntary disability insurance
  • voluntary long-term care insurance
  • mobile service & home internet discounts
  • pet insurance
  • access to commuter and transit programs

Additional Information:

Job Posted:
January 10, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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