This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The primary responsibility is to support the CRM team to ensure customer risk is appropriately monitored in accordance with Mastercard’s policies & procedures and risk appetite framework. The role also involves partnering with our Corporate Treasury Central Team and Settlement Operations teams to assist with any CRM data validation or CRM system testing related to CEM (Customer Exposure Management) improvements as well as preparing commercial underwriting documentation before handing it over to senior analysts for completion.
Job Responsibility
Support the CRM team to ensure customer risk is appropriately monitored in accordance with Mastercard’s policies & procedures and risk appetite framework
Partner with Corporate Treasury Central Team and Settlement Operations teams to assist with CRM data validation or CRM system testing related to CEM improvements
Prepare commercial underwriting documentation before handing it over to senior analysts for completion
Daily read of Factiva/CreditEdge customer related news and regulatory website to scan for customer’s financial distress
Monitor 24/7 global customer exposures and immediately inform risk managers in case of urgencies
Monitor 24/7 the company prefunding accounts
Follow up with customers and account managers on open settlement positions of customers for small settlement failures
Participate in decision process, including emergency procedures as directed by the Risk Managers
First assembling of Commercial Underwriting for senior risk analysts
CEM System testing
Ad hoc reporting on customer volume, exposure and CEM declines trends
Report and coordinate with appropriate teams in case of CEM inaccuracies or process failures
Maintain Customer Exposure Monitoring Manual
Participate in various process improvement initiatives and best practices sharing
Access/check balances on customer bank account subject to security agreements
Requirements
Postgraduate degree in business, economic, econometric or equivalent and 2 years of experience in credit risk assessment and financial statements analysis OR
Graduate with at least 3 years of experience in credit risk assessment and financial statements analysis
Accuracy, self-drive, accountability and sense of urgency
Outstanding written and verbal English communication skills