Analyst, Retail Growth Initiatives

• Act as a main point of contact and delivery support for prioritized retail initiatives (i.e., BI Roadmap)
• Recurring and ad hoc reporting to ensure operational excellence and compliance
• summarize and communicate findings, insights and reporting to leadership
• Support continuous optimization of Omni, RFID, and various initiative processes across all business units
• Support troubleshooting store issues that arise, including but not limited to, omnichannel logic, app / back-end technology, tag/chip issues, process concerns, discrepancies with inventory control, etc.
• Proactively communicate possible business/operational risks as well as potential solutions to leadership
• Redefine the future of store policy and procedure, user guides, etc. for all North American stores
• Work closely with store and field leadership to develop and execute efficient store operating procedures, create a more meaningful store and customer experience, and gain feedback
• Partner with Store Communications, Human Resources, Asset Protection, or any other stakeholders for updates to policy and in-store procedure
• Own specific aspects of approved Retail Store initiatives (i.e., In-Store Gifting, Curbside Pickup)
• Identify areas of opportunity for continued customer and associate experience enhancements leveraging relevant data points (i.e., OSAT, benchmarking exercises, field feedback, etc.)
• Communicate effectively with stakeholders and leadership, providing updates on progress, risks, key decisions, and aligning initiatives across business partners and vendors

• Energetic self-starter who thrives in situations with ambiguity
• Natural curiosity and eagerness to learn
• Exceptional prioritization and project management skills with a strong attention to detail
• Analytical with the ability to evaluate business needs when considering project implementation
• Highly proficient in developing strong relationships with all levels of business
• 1-2 years’ experience in retail, strategy, management consulting or a related field
• Experience in MS Office Suite, particularly Excel and PowerPoint
• Excellent verbal, written, and presentation skills

• Bachelor’s degree in Business, Finance, Economics or a related field
• Familiarity with project management tools and experience creating project plans and managing project activity to the defined plan
• Experience in assisting in complex, large-scale, cross-functional initiatives

Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. From Carter’s University to Toastmasters to mentorship programs and more, we encourage you to utilize these tools to elevate your professional prowess