Analyst, Provider Onboarding, CVS Health

CVS Health

Location:
United States, Work at Home

Category:
Office Administration

Contract Type:
Employment contract

Salary:

21.10 - 40.90 USD / Hour

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Job Description:

The Provider Onboarding Navigator is responsible for the oversight and integration for successful onboarding of new or reactivated providers within the Signify Health provider network. This is a concierge-focused role that will operate as the 'doorway' for providers, responsible for driving a best-in-class onboarding experience by facilitating multiple activities in tandem.

Job Responsibility:

Establish and maintain comprehensive onboarding implementation processes with recruitment, credentialing, HR, IT, clinical team, and other stakeholders
Responsible subject matter expert and the lead role in the integration of providers into the organization
Own applications and onboarding for all providers in their assigned region/state/area
Make critical decisions around prioritization and order of applications and onboarding throughput based on regional needs
Partner closely with Regional Leadership at the Director and above level to recommend a best course of action
Create and maintain detailed project plans and timelines for completion of onboarding activities
Facilitate education to enable completion of key onboarding activities
Correspond with providers via telephone and email with professional etiquette
Provide 1:1 onboarding support to providers during standard and non-standard business hours
Ensure all credentialing paperwork from provider is submitted in a timely manner
Organize orientation, first month's schedule, travel requirements, system access and controls
Ensure completion of all learning management system module completion

Requirements:

4+ years experience working in an administrative function with competing priorities
High emotional intelligence with experience navigating high touch discussions
Customer centric - high touch mindset
Experience with running complex reports and presenting data to internal and external stakeholders
Excellent verbal and written communication skills
Highly organized with impeccable attention to detail
Basic computer skills (Google Office, etc.)
Accurate data entry skills
Excellent with prioritization and time-management
Ability to manage multiple priorities at the same time, work well under pressure and take direction
Bachelor's Degree in Business or related experience required

Nice to have:

Prior experience onboarding providers or company employees
Experience working in a virtual environment highly preferred
Experience using applicant tracking and credentialing software

What we offer:

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
No-cost wellness screenings
Tobacco cessation and weight management programs
Confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
November 04, 2025

Expiration:
November 10, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Job Link Share:

Analyst, Provider Onboarding