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The Global Merchant Services (GMS) Pricing team is responsible for the single largest source of American Express’ revenue: Merchant Discount Revenue. The team works closely with multiple business partners to determine the ideal pricing structure to encourage merchant acceptance of American Express, while striving to improve coverage and merchant satisfaction. Ultimately, we drive merchant revenue and profit growth through customer-centric pricing principles, more flexible pricing architecture and innovative pricing solutions. The Analyst, Global Merchant Pricing – National Client Group (NCG) is expected to support important broad-scale pricing initiatives aimed at preserving our merchant discount rate while balancing the organization’s goal for growing profitable charge volume and merchant expansion, essential to the strength of our business.
Job Responsibility:
Support the development of pricing strategies based on quantitative data analytics and provide recommendations on key financial / commercial terms during merchant negotiations
Evaluate business cases for various merchant pricing scenarios, model P&L impacts, and perform sensitivity analyses to drive agile business decisions
Draw merchant-specific insights from internal data (transactions, merchant profiles, etc.) and external data (analyst reports, industry research, etc.) to identify key opportunities and challenges during a negotiation
Contribute to the ongoing development of an infrastructure that identifies opportunities for sharing best business practices, streamlines implementation of contract/payment terms, and other internal processes
Requirements:
1+ years of experience with an Undergraduate degree
Demonstrated ability to develop sophisticated financial models and draw value-added insights from large amounts of financial data
Strong relationship management and collaboration skills with the ability to influence others in situations where there may be different goals
Excellent communication skills – both written and oral -- with experience leading discussions with Senior Leaders where decisions need to be made based on the facts presented
Ability to excel in a fast-paced, dynamic team environment, which places a premium on driving results
Creative thinker who is willing to question traditional ways of doing things and develop new approaches to old challenges
Strong project management skills with full ownership from analysis through to implementation
Passionate focus on the customer
demonstrated desire to understand and solve for customer needs
Demonstrated ability to handle multiple requests and prioritize accordingly
Capacity to remain calm and flexible under pressure
What we offer:
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program