Analyst, Post Sales Strategy & Operations Job at ServiceTitan (Yerevan)

Senior Analyst, Consumer Revenue Operations

Ethos is looking for a highly driven, self-starter to join the Revenue Operation...

Location

India , Bangalore

Salary:

Not provided

Ethos

Expiration Date

Until further notice

Requirements

4+ Years of Overall experience, preferably in Revenue/ Sales Operations, PnL, Ops & Strategy or other related fields
2+ Years of experience in Revenue/ Strategy/ Growth function in B2C
Tier-1 UG/ Tier 1/ 2 MBA (with at least 2 years of experience post MBA)
Salesforce system admin experience, experience with configuring and using sales technologies (e.g. CRM - Salesforce,Hubspot, Telephony Tools etc.)
Proficient in using analytical tools like Excel, SQL to derive actionable insights from data
Highly motivated, self-directed, team player that can be a jack-of-all-trades
Demonstrated capabilities of working in a high growth, ambiguous startup environment
Comfort with ambiguity, a positive attitude, and a drive to manage projects to completion
Comfort with numbers and analysis with a desire to build on analytical skills
Exceptional written and oral communication skills

Job Responsibility

Proactively monitor and strive to maintain high levels of data quality, accuracy, and process consistency across all Revenue Operations functions
Develop, implement, and maintain standard operating procedures for Salesforce and other systems to ensure the team is keeping up to date on cases, tasks and overall activity goals
Optimize processes with a view to continually improve how the systems are configured to optimize the efficiency and effectiveness of our sales programs and people
Drive end to end initiatives aligned with the strategic quarterly goals of the Revenue Org and the company, support strategic projects working internally and cross functionally

Senior Revops Analyst

As a Senior RevOps Analyst, GTM Systems, you will be a member of the Revenue Ope...

Location

United States; Canada

Salary:

92000.00 - 124000.00 USD;CAD / Year

1Password

Expiration Date

Until further notice

Requirements

5+ years of experience in systems administration, business systems support, or Marketing/Sales/Customer Success operations, with a strong foundation in no-code/low-code platforms
5+ years of (Certified) Salesforce administration experience at a high-growth SaaS company
Proficiency in standard Salesforce functions, especially in Sales Cloud, including native and custom objects, page layouts, validation rules, workflows, alerts, process builder actions, 3rd-party technology integrations, user management, roles, profiles, permission sets, sharing rules, and security settings
An individual who has delivered numerous complex Salesforce projects and can talk through end-to-end process from ideation to launch
Working knowledge of Marketing tools (such as Marketo, 6Sense, Outreach, etc.), data enrichment tools (ZoomInfo, Clearbit, etc.)
Hands-on experience of Customer Success tools such as Gainsight (or a similar CSP), Front, Cerb, Zendesk, etc.
Working knowledge of other operational tools such as Asana, and Slack integrations, with the ability to configure or troubleshoot task automation and system handoffs
Experience working in an agile environment utilizing sandbox architecture to manage releases
Strong sense of prioritization with a bias towards collaboration and a sense of urgency to deliver results
Comfortable with ambiguity and driven to find simple solutions to complex problems.

Job Responsibility

Collaborate with internal teams to translate business requirements into scalable functional and technical requirements with a focus on best practices and user experience
Customize and configure Salesforce to align with business requirements, including creating and modifying fields, page layouts, and record types, and handling advanced tasks such as creating custom objects and complex workflow rules
Develop and contribute to data migration and/or system integration strategy
Configuration of Salesforce and related third-party applications such as Marketo, Gong, Docusign, Clearbit, Front, and Netsuite
Create custom reports and dashboards as required
Support post-deployment activities including knowledge transfer, process documentation, and application bug fixes
Identify and evaluate Salesforce efficiency to outline potential opportunities for streamlining and improving processes, including implementing process automations and new or enhanced features when necessary
Perform audits of Production/Sandbox environments
Review, test, and plan Salesforce regular release and packaged app updates
Communicate any platform changes to end users and management

What we offer

Maternity and parental leave top-up programs
Generous PTO policy
Four company-wide wellness days
Company equity for all full-time employees
Retirement matching program
Free 1Password account
Paid volunteer days
Employee-led inclusion and belonging programs and ERGs
Peer-to-peer recognition through Bonusly

Fulltime

New

Product Manager

We are looking for a Product Manager to join our growing team! In this role, you...

Location

United States , Charlotte

Salary:

Not provided

Brightspeed

Expiration Date

Until further notice

Requirements

Bachelor’s Degree required (preferred Engineering, IT, or equivalent work experience)
Experience with broadband technologies and regulations
5+ years of experience in telecommunications products like Metro Ethernet, GPON, Broadband Internet, DIA, SD-WAN, and managed services like Managed WAN/LAN/Wi-Fi
3+ years of Product Management, managing the end-to-end product lifecycle
Proven track record launching new products in the US market for Small and Medium Business, Large Enterprise and/or Wholesale customers
Experience with pre-sales, product architecture, sales engineering, business analyst or operations roles
Exceptional organizational skills and the ability to manage the success of multiple projects concurrently
Able to work in a fast-paced environment, and work collaboratively with Network, Engineering, Sales, Marketing, Legal, IT, Operations, Finance, Service Delivery & Assurance teams
Must be an enthusiastic self-starter, able to work independently
Proficiency with Microsoft Office Suite, Jira and Confluence is required

Job Responsibility

Define and articulate the product vision, strategy, and roadmap in alignment with overall business objectives and market trends
Conduct thorough market research, competitive analysis, and internal/external interviews to identify new product opportunities and enhance existing offerings
Develop compelling business cases for new initiatives, including market sizing, financial projections, and go-to-market strategies
Lead the product development process from ideation to launch, collaborating with engineering, IT, marketing, operations, sales and support teams
Translate customer needs and business requirements into detailed user stories and acceptance criteria for development teams
Manage the product backlog, prioritizing features and initiatives to maximize value and align with strategic goals
Monitor product performance post-launch, using key metrics (e.g., adoption rates, NPS, revenue, churn) to drive continuous improvement and future iterations
Manage the full product lifecycle, including sunsetting legacy products and managing transitions
Serve as the internal and external product champion, evangelizing the product and its value proposition to stakeholders at all levels
Work closely with technical and non-technical teams, including Engineering, Development, Marketing, Sales, Service Delivery and Customer Support, to ensure seamless execution and delivery

What we offer

Competitive medical, dental, vision, and life insurance
Employee assistance program
401K plan with company match
Host of voluntary benefits

Fulltime

Sales Analyst

As part of an industry-leading team, you will help empower results for our clien...

Location

United States , Hammonton, New Jersey

Salary:

52000.00 - 60900.00 USD / Year

Aon

Expiration Date

Until further notice

Requirements

Ability to Learn about Voluntary Benefits and how the business serves their clients
Advance Beginner to Intermediate MS Excel and MS PowerPoint
Ability to keep up with high volume & weekly deadlines
Bachelor’s degree or 3 - 5 equivalent years of industry experience.

Job Responsibility

Work with Consumer Benefit Solutions business leaders to document and prioritize all critical Sales Data needs
Own and manage all sales reporting: Develop sales specific reports as requested by leadership
Leverage data from Resource One, Aon Connect and U2X for analytical purposes
Maintain Sales Management Report for Sales Leaders
Retrieve and send pipeline updates to Marketing Manager on a weekly basis
Create ad hoc reports as necessary
Develop critical systems knowledge and routines to help manage the business (Aon connect & R1)
Has super user and Sales Operations Access
Maintains Weekly Pipeline
Develop Best Practices

What we offer

401(k) savings plan with employer contributions
employee stock purchase plan
consideration for long-term incentive awards
medical, dental and vision insurance
various types of leaves of absence
paid time off, including 12 paid holidays
15 days of paid vacation per year
paid sick leave
short-term disability and optional long-term disability
health savings account

Fulltime

Business Analytics Lead Analyst

Citibank, N.A. seeks a Business Analytics Lead Analyst for its Fort Lauderdale, ...

Location

United States , Fort Lauderdale

Salary:

131477.00 USD / Year

Citi

Expiration Date

February 13, 2026

Requirements

Master’s degree, or foreign equivalent, in Business Administration, Management, Finance or related field and 4 years of experience as Business Analytics Lead Analyst, Trade Sales Officer, Cash & Trade Process Analyst, Cash & Trade Process Intermediate Analyst or related position involving strategy development and project management for business operations at a global financial services institution
Alternatively, a Bachelor’s degree in the stated fields and 6 years of specified progressive, post-baccalaureate experience
4 years of experience must include: Formulating cross-area initiatives and programs from conception to completion for Brazil
Overseeing executable strategies related to Trade products including Export Credit Notes, Pre-Payment Note, Advances on Export Exchange Contracts, LAW 4131, Import Finance, Offshore Loan, and Supplier Finance
Developing recommendations for operational process improvements
Defining and managing metrics and KPIs
Defining operations and technology funding prioritization, Technology book of work and programs management in accordance with PMBOK guidelines
Working with banking transactions and data management software tools and systems
Managing reporting processes
Up to 5% international and domestic travel required

Job Responsibility

Analyze product transaction practices and procedures, including transactions of highly structured derivatives, to assess operational efficiencies and completeness
Enhance operational quality and efficiency throughout LATAM by eliminating time-consuming and error-prone manual workflows, reducing non-standardized documentation and exposure to compliance risks, improving protections against fraud, and keeping pace with industry practice standards and technologies
Define and manage metrics and KPIs and contribute to directional strategy development for Citi’s Latin America Markets Operations business, ensuring strategic coherence across the region
Analyze multiple sources of data and develop recommendations on high-priority initiatives including the annual strategic plan, following project management body of knowledge (PMBOK) guidelines
Formulate and shepherd cross-franchise initiatives and programs from conception to completion, including strategies related to Trade products including Export Credit Notes (NCE), Pre-Payment Note (PPE), Advances on Export Exchange Contracts (ACC/ACE), LAW 4131, Import Finance (Finimp), Offshore Loan, and Supplier Finance
Apply knowledge of banking transactions and data management software tools and systems and establish best practices for decision management organizations including LATAM
Maintain local, regional and global strategic initiatives aligned and assess local strategies for inerrant and eminent risks
Analyze the business-critical milestone reporting process and other reporting, ensuring quality, efficiency and accuracy of the reporting process
Collaborate to develop communication strategy for the department
Facilitate development of communication materials and their presentations to management and stakeholders

What we offer

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
discretionary and formulaic incentive and retention awards

Fulltime

Product Manager

Lead the development, launch and lifecycle management of data and voice products...

Location

United States , Charlotte

Salary:

Not provided

Brightspeed

Expiration Date

Until further notice

Requirements

Bachelor’s Degree required (preferred Engineering, IT, or equivalent work experience)
Experience with broadband technologies and regulations
5+ years of experience in telecommunications products like Metro Ethernet, GPON, Broadband Internet, DIA, SD-WAN, and managed services like Managed WAN/LAN/Wi-Fi
3+ years of Product Management, managing the end-to-end product lifecycle
Proven track record launching new products in the US market for Small and Medium Business, Large Enterprise and/or Wholesale customers
Experience with pre-sales, product architecture, sales engineering, business analyst or operations roles
Exceptional organizational skills and the ability to manage the success of multiple projects concurrently
Able to work in a fast-paced environment, and work collaboratively with Network, Engineering, Sales, Marketing, Legal, IT, Operations, Finance, Service Delivery & Assurance teams
Must be an enthusiastic self-starter, able to work independently
Proficiency with Microsoft Office Suite, Jira and Confluence is required

Job Responsibility

Define and articulate the product vision, strategy, and roadmap
Conduct market research, competitive analysis, and internal/external interviews
Develop business cases for new initiatives
Lead the product development process from ideation to launch
Translate customer needs into user stories and acceptance criteria
Manage the product backlog
Monitor product performance post-launch
Manage the full product lifecycle
Collaborate with project managers or act as project manager
Collaborate with vendors and teams to evaluate technological solutions

What we offer

Competitive medical, dental, vision, and life insurance
Employee assistance program
401K plan with company match
Voluntary benefits

Fulltime

Treasury Analyst

We are looking for a skilled Treasury Analyst to join our team in Mt Laurel, New...

Location

United States , Mt Laurel

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 2 years of experience in corporate treasury operations or a related field
Strong knowledge of cash flow management and financial reconciliations
Proficiency in preparing asset sale entries and monthly financial statements
Familiarity with treasury activities and operations, including compliance standards
Excellent analytical skills with the ability to identify and resolve discrepancies
Effective communication and collaboration skills to work with cross-functional teams
Ability to develop accurate cash flow forecasts and support financial planning
Detail-oriented mindset with a focus on accuracy and efficiency in tasks

Job Responsibility

Monitor and analyze daily cash flow activities to ensure efficient financial operations
Prepare and post asset sale entries in alignment with company accounting standards
Conduct monthly reconciliations of financial statements and cash accounts
Collaborate with internal teams to streamline treasury operations and enhance reporting accuracy
Maintain accurate records of treasury transactions and ensure compliance with regulatory guidelines
Develop cash flow forecasts to support financial planning and decision-making processes
Identify opportunities for improving treasury processes and implement best practices
Assist in resolving discrepancies in cash activity and financial reporting
Provide insights and recommendations to optimize liquidity management strategies

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Customer Success Analyst III

Oxitec Brazil is at the forefront of advancing innovative biological pest contro...

Location

Brazil , Campinas

Salary:

Not provided

Oxitec

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Biology or related areas/Equivalent experience
Experience in Customer Servicing of innovative/biotechnological products
Excellent communication skills, both written and oral
Well-developed organizational skills
Proficient with using Excel and PowerPoint presentation softwares
Advanced English level
Availability to domestic traveling and time flexibility for weekends and holidays
Commitment to and passion for the Oxitec mission and values
Responsive to the needs of an international business working across different time zones
Positive, humble, co-operative and professional always

Job Responsibility

Respond to customer inquiries and complaints, providing product or service information
Process orders, forms, and requests, maintaining a record of customer interactions
Responsible for customer portfolio relationships, ensuring project retention and nurturing product enthusiasts’ development
Build & execute the strategy to secure distributors and clients trained about our technology and the app
Establish and implement customer service practices, building an internal customer-centered culture among the company’s stakeholders
Resolve customer issues and identify new opportunities for client satisfaction, connecting clients’ needs to the business strategy
Support post-sale activities with strategic and technical product expertise
Develop, create, and update managerial reports

What we offer

Seguro de Vida
Vale transporte
Vale alimentação de R$ 176,00 mês
Vale refeição de R$ 50,14 por dia
Plano de saúde gratuito para o colaborador
Horas extras remuneradas com 100%

Fulltime

Analyst, Post Sales Strategy & Operations

ServiceTitan

Location:
Armenia , Yerevan

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 10, 2026

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