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Analyst, MSC Order to Cash

United States, Overland Park 57800.00 - 104300.00 USD / Year · Job Posted May 05, 2026
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Job Description

This role is responsible for complete contract life cycle process. Facilitate the contracting and amendment processes for and with our partners from request to execution. You will need to communicate clearly, effectively, and courteously and provide accurate and timely information. You will need to have a good understanding of contract terms and conditions and drive accurate and effective agreement drafting, approval gathering and data integrity while staying in compliance with SOX controls. The Analyst will proactively guide the sales team members through the contract life cycle to ensure appropriate billing for Business and Government customers. The Analyst will direct data entry work to the CSCA support staff as appropriate and will work with the CSCA Senior Analyst to successfully launch new sales initiatives as needed.

Job Responsibility

  • Facilitate the contracting and amendment processes for and with partners from request to execution
  • Maintain the contract database, draft contracts, request contracts from Legal, facilitate signatures, drive contract execution and monitor agreement status
  • Review agreements to ensure important contract terms are approved by business partners, drafted and captured in the system accurately and reflect the true business vision
  • Monitor shared mailboxes and respond to incoming requests
  • Process Federal/State/Local/Education/Business contract life cycles management
  • Follow escalation process and guidelines
  • Partner with Sales leadership and various functional teams to drive accurate and effective agreement drafting, approval gathering, data integrity and SOX controls compliance
  • Manage existing ageing and incomplete contracts through to completion
  • Follow up with internal customers to ensure satisfaction and closure of issues
  • Monitor progress of CLMs through dashboards, ensure SLA goals are met, and maintain records
  • Participate in training and knowledge-sharing sessions
  • Attend scheduled sessions, actively participate in discussions, and apply learned skills
  • Adhere to CSCA policies, procedures, and standards
  • Comply with rules and regulations of CSCA department and company to maintain professionalism and quality meeting QA, SLA, and KPI goals
  • Analyze and monitor monthly reports, gather and interpret metric data and communicate gaps, trends and areas of opportunity
  • Proactively train sales managers and partners on processes
  • Train offshore support team on new processes
  • Create and maintain process documentation, contract terms and/or Federal Acquisition Regulations (FAR) list and process workflow
  • Make recommendations on process changes to ensure compliance and efficiency

Requirements

  • Bachelor's Degree Legal, Contract Management, or related field (Preferred)
  • Relevant contract implementation experience with ability to work independently and with a team
  • Good partner/customer relationship building history
  • Project Management
  • Problem Solving
  • Systems - Proficiency in Windows and Linux operating systems, Microsoft Office applications, and common software tools, such as antivirus, backup, and encryption software
  • Knowledge of SAP, Salesforce, DocuSign, or similar applications
  • Adaptability
  • Relationship Building
  • Analytical
  • Continuous Improvement
  • Communication
  • At least 18 years of age
  • Legally authorized to work in the United States

What we offer

  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Free, year-round money coaches
  • Medical, dental and vision insurance
  • Flexible spending account
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service & home internet discounts
  • Pet insurance
  • Access to commuter and transit programs
  • Annual bonus or periodic sales incentive or bonus
  • Year-end bonus based on company and/or individual performance

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