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We are looking for a Learning Delivery Specialist to join our Learning Experience team. In this role, you will support the delivery and management of learning programs across the portfolio of the Sales Academy. This is a great opportunity for someone who is organized, detail-oriented, and passionate about enhancing learning experiences. You will work closely with Program Managers and Learning Designers to ensure effective execution of learning experiences, and use data-driven insights to continuously improve program outcomes.
Job Responsibility:
Collaborate with Program Managers to ensure smooth and consistent execution of learning programs
Assist in coordinating the delivery of learning programs, including managing vendor, room, and AV equipment scheduling, program logistics, and communications with participants
Ensure accurate setup and maintenance of learning programs in platforms such as Cornerstone LMS and Zoom
Assist in generating reports on program engagement and performance
Analyze data to identify trends and areas for improvement in learning delivery
Provide assistance to learners, addressing any issues that arise during their learning journey
Support the team in resolving any operational challenges that may impact program delivery
Requirements:
2+ years of experience in a similar role, ideally in an L&D or HR function managing the delivery of in-person and virtual programs
Experience with learning management systems (Cornerstone LMS strongly preferred)
Proficiency in data analysis tools (Tableau or Power BI)
Strong problem solving skills
Able to create structure and efficiency in complex and ever-evolving environments
Strong organizational skills with the ability to manage program logistics and coordinate multiple tasks simultaneously
Strong attention to detail, ensuring high accuracy in program execution and reporting
Good analytical skills, with the ability to interpret data and provide insights for improvement
Proficiency in using learning management systems and other learning delivery technologies
Ability to work collaboratively with various stakeholders, including Program Managers, Learning Designers, and vendors
Problem-solving mindset to address challenges and improve the learner experience
Passion for learning and development, with a focus on enhancing overall program quality